Archived decisions

Looking after Hampshire, looking out for you - Corporate Business Plan: Performance Indicators

Hampshire safer and more secure for all

Performance Measure

Baseline Performance

Target Performance

PI Reference/ Comment

Cabinet/CMT 1A. Fear of crime indicator -

Percentage of people who feel safe walking outside in the local area alone after dark

57%

(2004/05)

64%

(Mar 09)

Residents' Survey Q101

Cabinet/CMT 1B. Actual crime indicator -

Recorded violent crime in public places

15,969

(2004/05)

11,929

(2008/09)

LAA & LPSA2

Cabinet/CMT 1C. Overall crime indicator (the bulk of these relate to Low Level Crime)

60,090 (03/04)

49,790 (Mar 08)

LAA E1.1

Outcome 1.1: There is a reassuring, visible uniformed presence

Manager Responsible: Jon Whale

Chief Officer Responsible: Andrew Smith

Cabinet Member responsible: Cllr Thornber

Percentage people stating ACSOs and PCSOs have made a difference in making the area a safer place to live

22%

(2005)

30%

(2008/09)

LAA E4

LPSA2

Key activities

Manager responsible

ACSOs:

· targeted in highest crime/ anti-social behaviour localities

· increased to cover the entire county

· development of the rapid response team

· use of yellow card scheme to encourage younger residents to behave responsibly

Jon Whale

Non-emergency 101 number pilot - provided by Hampshire Constabulary and Hampshire local authorities for the public to report a range of community safety issues

Hugh Langford

PRIDE 2007 programme to reduce crime in green spaces through engagement with young people, based in Staunton Country Park in 2007

John Tickle

Outcome 1.2: The users of Hampshire's roads are safer

Responsible Manager: Stuart Reynolds

Responsible Chief Officer: Alison Quant

Responsible Cabinet Member: Cllr Kendal

Road accident casualties - killed/ seriously injured (target reflects growth in motor vehicle traffic)

613 (2006/07)

Annual average of 684 over 2005-08

BVPI 99a(i)

Road accident casualties - killed/seriously injured children and young people

(aged 0-18) (target reflects growth in motor vehicle traffic)

56 (2006/07)

75 (2007/08)

BVPI 99b(i)

Key activities

Manager responsible

Road engineering improvements: target higher risk to create a better highway environment

(LTP2 pg 519)

Tim Cheesebrough

Road user education services, targeted on children, motorcyclists, business drivers and young drivers who are most at risk of injury

(LTP2 pg 519)

Tim Cheesebrough

Safer Roads Partnership - speed management in rural and urban areas (LTP2 pg 519)

Tim Cheesebrough

Safer schools - delivery of Safer Routes to Schools initiatives and `Streets Ahead'

(LTP2 pg 519 & 525)

John Buckett

Private Finance Initiative (PFI) to take advantage of latest technology to renew and maintain street lighting and increase the safety of Hampshire's streets

Brian Millen

Improve emergency response times by increasing the number of automated external defibrillators and trained users within the community (LAA pg 55 & 58)

Tim Cheesebrough

Outcome 1.3: Children stay safe and feel secure

Manager Responsible: Pam Robinson

Chief Officer Responsible: John Coughlan

Cabinet Member responsible: Cllr Hindson

Review of child protection cases held on the Child Protection Register

99.4%

(2005/06)

99.5%

(2007/08)

BVPI 162

Percentage pupils in Hampshire schools who say they have been bullied, inside and outside school

26.4%

(2005)

21.1%

(2009)

Annual pupil attitude survey, inc school yrs 2, 6, 7 & 9

Key activities

Manager responsible

Local Safeguarding Children Board - developing multi-agency approach to safeguarding vulnerable groups, including those in private fostering

Rita Crowne

Safer recruitment within schools and HCC - ensuring all employees who will work with children and vulnerable adults are comprehensively vetted through a formal framework

Richard White, supported by John Wakeling

Development of safe and effective information sharing systems across all partner agencies

David Woodward

Enhance early intervention and prevention services through:

    · Development of the Common Assessment Framework and early intervention teams

    · parenting support

    · preventing domestic violence

    · support to young carers

Pam Robinson

Focus on reducing re-offending rates of Children in our care, as part of overall Youth Offending Team programme

Colin Hardy supporting Steve Crocker (YOT)

Outcome 1.4: Vulnerable adults and older people are protected

Manager Responsible: Assistant Director Well-being and Communities

Chief Officer Responsible: Rea Mattocks

Cabinet Member responsible: Cllr Banks

Percentage of service users who fall, new indicator

n/a

n/a

First survey will determine benchmark and target to be set for 2008/09

Average response time to adult protection cases, new indicator

n/a

n/a

First survey will determine benchmark/ target to be set for 2008

Key activities

Manager responsible

Complete the development of a robust Adult Protection process

Assistant Director Well-being and Communities (yet to be appointed)

Sharing user information appropriately

Assistant Director Well-being and Communities

Supporting elected members as champions of vulnerable people

Assistant Director Well-being and Communities

Integrated performance management process

Assistant Director Well-being and Communities

Outcome 1.5: Independent living is promoted through community safety initiatives

Manager Responsible: Jon Whale

Chief Officer Responsible: Andrew Smith

Cabinet Member responsible: Cllr Davidovitz

Number of distraction and artifice burglaries

3285

(2004/05)

2628

(2008/09)

May not be LAA from 1/4/07; but Hants Police will still be capturing data

Key activities

Manager responsible

Buy with confidence - trader approval scheme

Jon Whale

Vulnerable residents protected from doorstep criminals and rogue traders through the Protecting Older People project and quick response team; No Cold Calling Zones

Jon Whale

Outcome 1.6: Hampshire County Council is prepared in the event of a major emergency/ disaster and has adequate contingency arrangements to ensure the continued delivery of vital services

Manager Responsible: Ian Hoult

Chief Officer Responsible: Peter Robertson

Cabinet Member responsible: Cllr Thornber

The County Council complies with the requirements of the Civil Contingencies Act and has emergency plans in place which receive positive feedback from exercises such as Livex. All emergencies are responded to in accordance with the plans.

Benchmark needed

Emergency plans in place by 31/3/08

The County Council has business continuity plans and arrangements in place to ensure that any disruptive challenge can be mitigated against and service delivery maintained

Benchmark needed

BCP in place and tested by 31/3/08

Key activities

Manager responsible

Emergency Plans prepared for all departments of the County Council, in addition to the Major Civil Emergency Plan Competency Framework and Training Strategy agreed and implemented to ensure all individuals identified in the plan are aware of/trained to carry out their allocated roles when responding to emergencies

Ian Hoult

BCP Policy and Implementation Strategy agreed by Risk Management Board

Ian Hoult

Outcome 1.7: Hampshire contributes to the mitigation of and adaptation to climate change

Manager Responsible: Stuart Jarvis

Chief Officer Responsible: Alison Quant

Cabinet Member responsible: Cllr Kendal

Tonnes CO2 produced from buildings' energy use

79,100 tonnes

(2005/06)

77,123 tonnes

(2006/07)

A wider adaptation/ mitigation measure to be developed

Key activities

Manager responsible

Using landlord's repair and maintenance programmes to improve energy efficiency and reduce CO2 emissions from our buildings

Mike Fitch

Reduce CO2 emissions from our own transport

Kevin Green

Reduce amount of transport required by increasing compaction of waste at Household Waste Recycling Centres

Paul Archer

Work with partners (Climate Change Commission) to develop an action plan and strategy to lead the community with a focus on adaptation

Bryan Boult / Stuart Jarvis

Work with Hampshire businesses to reduce their CO2 emissions

John Rees-Evans

Maximising Wellbeing

Performance Measure

Baseline Performance

Target Performance

PI Reference/

Comment

Cabinet/CMT 2A. LPSA2 & LAA F1 - Health indicator

Number of adults (16+) doing 30 minutes moderate intensity activity 5 times per week

20%

(2005 survey)

23.5%

(2009 survey)

Residents' Survey, Q90

(Life expectancy indicator being developed nationally)

Cabinet/CMT 2B. LPSA2 & LAA H1 - empowerment of residents

Percentage people who feel they can influence decisions affecting their local area or neighbourhood

31%

(Sep 05)

31%

(Aim to develop more local targets)

LPSA Survey 2005, Q4

Cabinet/CMT 2C. Economic prosperity

Average rate of growth of Gross Value Added (GVA) per head in Hampshire County Council area compared to the South East region

Difference =

-0.03%

(2003)

Match South East average, year on year

Outcome 2.1: Vulnerable adults and older people are treated in a way which maximises wellbeing, independence and inclusion

Manager responsible: Richard Ellis

Chief Officer responsible: Rea Mattocks

Cabinet Member responsible: Cllr Banks

Adults with physical disability / learning disabilities / mental health problems / older people helped to live at home

C29 - 5.99

C30 - 2.7

C31 - 9.34

C32 - 81.43

(2006/07)

C29 - 6.8

C30 - 2.7

C31 - 10

C32 - 83

(2007/08)

Adult Services C29/30/31/32

Percentage of users surveyed, helped to access universal services

New measure

n/a

First survey will determine benchmark and target to be set for 2008/09

Key activities

Manager responsible

Older People Wellbeing Project: (LAA pg 55)

Alex Burn

Define Director of Adult Services' responsibility for the health and well-being of the people of Hampshire County Council

Richard Ellis

Making Partnership for Older People bid

Richard Ellis

Work with the 3rd sector to develop joint well-being services e.g. Social Enterprise

Richard Ellis

Direct payments / Individualised budget strategy development

Richard Ellis

LAA initiative on developing effective schemes that provide care at home and prevent admission to hospital, residential and nursing care

Richard Ellis

Integrating the role of Joint Director of Public Health

Richard Ellis

Ensure Supporting People is effectively integrated into the Local Area Agreement

Richard Ellis

Reviewing and monitoring the performance of tele-care

Richard Ellis

Working with elected members through Hampshire Action Teams

Richard Ellis

Modernisation of day care

Richard Ellis

Considering Adult Services' role as champion for social inclusion

Richard Ellis

Work with the voluntary sector to develop capacity and maximise social capital

Richard Ellis

Active Hearts and Arts Centres - daytime programme supporting active participation by older people in the community

Jan Mein

Outcome 2.2: Right care in the right place at the right time for users of services for adults and older people

Manager responsible: Assistant Director Well-being and Communities

Chief Officer responsible: Rea Mattocks

Cabinet Member responsible: Cllr Banks

Acceptable waiting times for assessments and care packages (4 weeks wait)

D55 - 82%

D56 - 79.9%

(2006/07)

D55 - 91%

D56 - 91%

(2007/08)

D55 & D56

Adults with physical disability / learning disabilities / mental health problems / older people helped to live at home

C29 - 5.99

C30 - 2.7

C31 - 9.34

C32 - 81.43

(2006/07)

C29 - 6.8

C30 - 2.7

C31 - 10

C32 - 83

(2007/08)

C29/30/31/32

Key activities

Manager responsible

Assessing local needs in relation to Adult Services

Assistant Director - Well-being and Communities

Review consultation process and develop consultation programme

Michael Lee

Developing commissioning and contracting functions

Richard Ellis

Restructure of local operational teams

Assistant Director - Well-being and Communities

Outcome 2.3: All children and young people enjoy learning and achieve to their full potential

Performance measure

Baseline performance

Target performance

PI reference

Manager responsible: Chris Wilson

Chief Officer responsible: John Coughlan

Cabinet Member responsible: Cllr Kirk

Percentage of pupils achieving Level 5 or above in KS3 Maths tests

78%

(2005/06)

83%

(2007/08)

BVPI 181b

Percentage of pupils achieving level 5 or above in KS3 English tests

77%

(2005/06)

83%

(2007/08)

BVPI 181a

Percentage of pupils achieving 5A* - C (including English and Maths) at GCSE

60.7%

(2005/06)

66%

(2007/08)

BVPI 38

Key activities

Manager responsible

Challenge and support schools and work in partnership with them to improve achievement and outcomes for all pupils, particularly the most vulnerable

Chris Wilson

Focus on improving educational attainment:

    · At 12 schools in LAA flagship project

    · For Children In Our Care by the County Council

(LAA flagship pg 9)

Chris Wilson

`14-19 Strategy' - deliver the 14-19 area prospectus and diploma arrangements (LAA & LPSA2)

Melanie Saunders

Developing responsive cross-curriculum support to Hampshire schools and family learning through targeted programmes

Yinnon Ezra, supported by R&H service heads

Positive activities for young people

    · widening participation in sport, recreation and cultural activities

    · targeted intervention through outdoor challenge programme for pupils at risk of exclusion - `Aiming High'

(LPSA2 pg 26, LAA A4 & Sport Hampshire and Isle of Wight and Arts Strategy; DfES / DCMS / PESSCL target)

Mike Wickenden

Outcome 2.4: Children in our care (for whom the County Council is the corporate parent) have the best possible chances in life and are supported to achieve to their full potential

Manager responsible: Pam Robinson

Chief Officer responsible: John Coughlan

Cabinet Member responsible: Cllr Felicity Hindson

Percentage of young people leaving care with one GCSE at Grade A*-G or GNVQ

61.6%

(2005/06)

62%

(2007/08)

BVPI 50

Percentage of Children In Our Care with three or more placements at 31 March during financial year

16.4%

(2005/06)

14%

(2007/08)

BVPI 49

Adoptions of children in our care

5.6%

(2005/06)

6%

(2007/08)

BVPI 163

Key activities

Manager responsible

Challenge and support schools and work in partnership with them to improve achievement and outcomes for all pupils, particularly the most vulnerable

Chris Wilson

Focus on improving educational attainment:

    · At 12 schools in LAA flagship project

    · For Children In Our Care by the County Council

(LAA flagship pg 9)

Chris Wilson

`14-19 Strategy' - deliver the 14-19 area prospectus and diploma arrangements (LAA & LPSA2)

Melanie Saunders

Developing responsive cross-curriculum support to Hampshire schools and family learning through targeted programmes

Yinnon Ezra, supported by R&H service heads

Outcome 2.5: People have fair and equal access to services and information

Mike Wickenden

Manager responsible: Jane Goodwin

Chief Officer responsible: Peter Robertson

Cabinet Member responsible: Cllr Davidovitz

Number of residents who overall feel well informed about Council services and benefits it provides

44.6%

(2006/07)

48%

(2007/08)

General Survey Q17

Key activities

Manager responsible

Equality and Diversity Improvement Plan to improve engagement with under-represented people in community

Jane Goodwin

Customer Relationship - to significantly improve the customer experience when contacting the council through the development of a multi-access strategy, including the contact centre, Hantsdirect

Michelle Smith

Redesigning services to meet the needs of all sections of the community:

o Discovery Centres and Library and Information Service transformation programme

o Community Archives support

o Active Hearts and Arts programme in care homes

o Sport - disability programmes

(LAA C2)

Stuart Dorward with Richard Ward

Reaching out to vulnerable/ hard to reach groups (links to community cohesion) - inc Faith Network etc

Jane Goodwin

Improve access to transport in the community, tackling rural isolation and focussing on disadvantaged groups

(LAA C4 & LTP2 pg 531, 577 & 583)

(LAA accessibility target)

John Buckett

Countryside Access Plan - improve rights of way access to the countryside

(LTP2 pg 531 & Countryside Access Plan)

John Tickle

Outcome 2.6: All local people, including children and young people and their families, can influence decision making and the ways in which services are designed and delivered

Manager : Chris Lawrence-Pietroni

Chief Officer responsible: Peter Robertson

Cabinet Member responsible: Cllr Thornber

Percentage of people who feel that they can influence decisions affecting their local area or neighbourhood

31%

(Sep 05)

31%

(2008/09)

+ develop more local targets

LAA H1, LPSA Survey 2005 Q4

Key activities

Manager responsible

Implement Democratic Review:

· developing an interactive IT programme of decisions which enables earlier and more direct engagement in decisions

· Developing the local role of elected members via HATs and more effective scrutiny structure and process with a stronger and more strategic role in influencing decisions, policy and issues of community interest

Share D'All and Denise Holden

Review consultation process and develop consultation programme

Michael Lee

Creating opportunities for young people to be engaged in council decision making and service design and delivery decisions

John Clarke

Programme of community engagement events, e.g. Dreams

Nicola Horsey

Outcome 2.7: Hampshire is a strong, active and diverse community

Manager responsible: Paddy Hillary

Chief Officer responsible: Peter Robertson

Cabinet Member responsible: HATs Board

Percentage of people who feel that the local area is a place where people from different backgrounds get on well together

63%

(Sep 05)

63% (2008/09)

LAA H3

Key activities

Manager responsible

Strengthen, develop and evaluate partnerships, providing leadership and support to local communities and greater effectiveness in service delivery, joint commissioning and multi-agency workforce development

Paddy Hillary

Community development - capacity building through skills training programmes, support and advice, including support to develop parenting skills. Establishing links with local communities through a programme of community engagement events, e.g. Hog the Limelight touring programme, re-targeted grant funding of arts programmes to local communities and high quality culture provided locally to develop participation by local audiences e.g. Anne Frank +You, the Living Links project and Damien Hirst exhibition

Margaret Plumridge with Jan Mein and Nicola Horsey

Agree processes to enable voluntary organisations to deliver public services

(One Compact for Hampshire - procurement / commissioning code)

Paddy Hillary

Develop an Integrated Youth Support Service through effective specifications and tendering process . This will incorporate promoting `The Youth Offer' in targeted areas - offering places to go, things to do and someone to talk to for young people and increasing access to volunteering opportunities

Pete Marsh

Work with schools and children's centres to enable them to fulfil their roles at the centre of their communities, including the development of strong partnerships to provide for the needs of all children and young people in their communities

John Clarke

Market Towns Partnerships - build effective partnerships in Hampshire's market towns through health checks and investment programmes

Anne Harrison

Outcome 2.8: People in Hampshire are healthy and enjoy wellbeing

Manager responsible: Ruth Dixon

Chief Officer responsible: Rea Mattocks

Cabinet Member responsible: Cllr Banks

Number of schools achieving National Healthy Schools Status (enhanced status) in the National Healthy Schools Programme

34 (Sep 06)

486 (Dec 08)

LAA A5

Key activities

Manager responsible

Addressing health inequalities for children and young people, by developing priority joint commissioning strategies with the Primary Care Trust for:

    · children with complex needs

    · Child and Adolescent Mental Health

    · Children with Disabilities

    · Teenage Pregnancies

    · Sexual Health

    · Substance Misuse

Pam Robinson

Healthy School programme, focus on majority of schools achieving enhanced status, supported by

    · programme to meet new Govt nutritional guidelines

    · tackling childhood obesity through sport and physical activity (LAA A5)

Glynis Wright supported by Amanda Frost and Helen Mitchell

Targeted activities to increase sport and physical activity for adults, e.g. Sport Hampshire and IOW, 50 Plus Games etc

Julie Amies

Outcome 2.9: Disparities in income across Hampshire are reduced and there is general economic prosperity

Manager responsible: John Rees-Evans

Chief Officer responsible: Peter Robertson

Cabinet Member responsible: Cllr Woodhall

Deprivation as measured by the position of Super Output Areas (SOAs) in the national index of multiple deprivation league table

24 Hampshire SOAs in the worst 20%

Reduce to 20 (2008/09)

Gap between the percentage of people economically active in Hampshire Compared with the UK

+7.7%

(2004/05)

+8%

(2008/09)

As LAA Flagship 4

% 16-19 year olds who are not in education, employment or training (NEET)

4.9%

(Nov 05)

3.8%

(2008/09)

LAA

Key activities

Manager responsible

Targeting pockets of urban and rural deprivation (LAA pg 23)

John Rees-Evans

Develop, with partners, the 14-19 strategy to ensure all young people are equipped with the right skills to enable them to play a full part in the local and global economy

Melanie Saunders

Addressing economic inactivity, ensuring Hampshire economy remains internationally competitive and continues to sustain jobs and investment

John Rees-Evans

Working for a Successful Economy in Hampshire - promote use of local suppliers

Frances Stokes

Visit Hampshire - Promoting Hampshire's tourism

Andrew Bateman

Enhancing our quality of place

Performance Measure

Baseline Performance

Target Performance

PI Reference/ Comment

Cabinet/CMT 3A: Area satisfaction indicator

Percentage of people who are satisfied with Hampshire as a place to live

86%

(2006/07)

87%

General Survey Q3

Outcome 3.1: The majority of waste is diverted from landfill

Manager responsible: Paul Archer

Chief Officer responsible: Alison Quant

Cabinet Member responsible: Cllr Kendal

Percentage household waste diverted from landfill

84% (e)

(2006/07)

85%

(2007/08)

Combined total BVPI 82a, b, & c

Key activities

Manager responsible

Increase recycling and composting - by introducing alternative weekly collections within all districts through Project Integra

(LAA G2 & LPSA2 pg 52)

Paul Archer

Run all 3 energy recovery facilities at full capacity

Paul Archer

Recycle 2,000 tonnes of commercial industrial waste from small and medium sized enterprises in Rushmoor, East Hants & Eastleigh

Paul Archer

Recycle 350 tonnes of material from schools and public sector sites

Paul Archer

Encourage the business community to:

    · Introduce collaborative waste recycling on business park sites

    · Promote waste reduction in the construction industry

John Rees-Evans

Outcome 3.2: The roads and pavements of Hampshire are in a good condition

Manager responsible: Alan Giles

Chief Officer responsible: Alison Quant

Cabinet Member responsible: Cllr Kendal

% of unclassified non-principal roads in need of surface or structural repair

15% (e)

(2006/07)

To reduce by 1% each year until the target of 11% in 2010/11

BVPI 224b

Key activities

Manager responsible

Target resources through regular surveys of road and pavement condition

Alan Giles

Improve the standard of 74Km of paved footways across 42 sites - identified in LPSA

Alan Giles

Improving accessibility for people with a physical or sensory impairment

Ken Laughlin

Outcome 3.3: Traffic impacts are kept to a minimum

Manager responsible: John Buckett

Chief Officer responsible: Alison Quant

Cabinet Member responsible: Cllr Kendal

Growth rate of motor vehicle traffic

Annual growth rate of all motor vehicle traffic on Hampshire's road network, excluding trunk roads and motorways

102(e)

(2006)

Not to exceed 1% annual growth rate by 2010/11

Local Transport Plan 2nd version

Key activities

Manager responsible

Quality Bus Partnerships - increase bus patronage through bus priority measures, real-time passenger information, new waiting facilities, new buses and marketing campaign

(LPSA2 pg 54, LTP2 pg 577-586 & pg 615)

Keith Willcox

School Travel Plans - encourage smarter travel choices to reduce school related traffic

John Buckett

Yellow buses - pilot to help improve access to education/widen travel choice (LTP2 pg 600)

Keith Willcox

Smarter choices marketing to raise awareness of the damaging effect road traffic growth is having on the environment, economy and public health and to encourage and enable people to use smarter choices

John Buckett

Improve highway environment - including removing sign clutter, speed calming measures and using the `Manual for Streets' guidance

Peter Bayless

Accessibility planning - reducing the need to travel through integrating land use and transport planning

John Buckett

Traffic management - use intelligent transport systems and traffic regulation orders to make best use of highway network and minimise impact of traffic in residential areas

Peter Bayless

Air pollution - work with district councils through air quality strategies and air quality management plans

(LTP2 pg 539-569 & Air Quality Action Plan)

John Buckett

Outcome 3.4: Hampshire is a sustainable community

Manager responsible: Paddy Hillary

Chief Officer responsible: Peter Robertson

Cabinet Member responsible: Cllr Perry

Percentage of people who feel that they can influence decisions affecting their local area or neighbourhood

31%

(Sep 05)

31%

(2008/09)

+ develop more local targets

LAA H1, LPSA Survey 2005 Q4

Key activities

Manager responsible

Review of Hampshire community strategy

Rob Ormerod

Influence regional assembly and developers regarding housing development (numbers, location, design, environmental efficiency etc)

Stuart Jarvis

PUSH (Partnership for Urban South Hampshire) making new developments and communities in south Hampshire more environmentally self-sufficient and sustainable

Stuart Jarvis

Working with PUSH and Solent Transport in south Hampshire refining and articulating the infrastructure needs to support new development and address the infrastructure deficit (e.g. transport)

Stuart Jarvis

Holding Out for Hampshire campaign

to ensure that the residents of Hampshire are aware of the publication of the draft South East Plan for public consultation, and to encourage everyone to have their say about the Plan's policy proposals

Keith Kerslake

Re-generation in Rowner, Gosport to improve surroundings and facilities for residents

Michael Lane

Maintain and enhance biodiversity - achieve no net loss of biodiversity through council decisions or activities

David Pape

Outcome 3.5:The County Council owned and managed estate and heritage assets benefit Hampshire's quality of place

Manager responsible: Ian Parker

Chief Officer responsible: Andrew Smith

Cabinet Member responsible: Cllr Thornber

Percentage of people who are satisfied with Hampshire as a place to live

Area satisfaction indicator

86%

(2006/07)

87%

General Survey Q3

Key activities

Manager responsible

Specific projects within stewardship, conservation and management of country parks, green sites, heritage sites, historical buildings and collections, e.g. Hub Business Plan (museums)

Yinnon Ezra, supported by John Tickle and Caroline Dudley

The Council's rural and heritage property is proactively managed to protect against overdevelopment, maintain rural balance, protect the county's heritage and aspects of the county such as coastal conservation

Ian Parker

The design of high quality and sustainable public buildings (including schools) which help to create a sense of pride in the community. Current key project is Ashburton Court refurbishment

Steve Clow

Management of council land holdings has favourable impact on biodiversity

David Pape

Management plan

Performance Measure

Baseline Performance

Target Performance

PI Reference/ Comment

Cabinet/CMT MP4A. External assessment of corporate health

CPA Corporate assessment score

4 / 4

(2002)

4 / 4 to be

maintained

Reassessment 2007

Cabinet/CMT MP4B. Internal assessment of corporate health

Corporate governance

External Audit Acceptance of corporate governance annual report

Annual refresh with unqualified audit opinion

Cabinet/CMT MP4C. Holistic sustainability standard

Overall Aalborg score

2.02 out of 4

(Sep 06)

2.1 out of 4

(2008/09)

Cabinet/CMT MP4D. Overall Satisfaction with the Council

68% (2006/07)

69%

Residents Survey

Outcome MP 1: Council services offer value for money

Responsible Manager: Corporate Performance Manager

Responsible Chief Officer: Peter Robertson

Responsible Cabinet Member: Cllr Davidovitz

County Council quartile comparison of council tax at band D

Lowest quartile

Maintain position in Lowest quartile

County Council comparison of number of BVPIs in top quartile (All BVPIs)

32 in top quartile for HCC (05/06)

Maintain HCC number in top quartile (2007/08)

All BVPIs

Outcome MP 2: Resources follow priorities

Responsible Manager: Sarah Pook

Responsible Chief Officer: Jon Pittam

Responsible Cabinet Member: Cllr Thornber

Corporate Business plan development priorities considered alongside demographic, statutory and economic pressures in setting the budget

2007/08 budget strategy linked to Corp Strategy

Funding options for priorities reviewed as part of the budget process

Efficiency target

Improvements achieved which exceed 2.5% AES target

Efficiency savings realisable increased beyond 1%

Outcome MP 3: Hampshire County Council develops capacity to support its priorities and behaviours to support its organisational values

Responsible Manager: Liz Skeats

Responsible Chief Officer: Gavin Wright

Responsible Cabinet Member: Cllr Glen

The new IiP standards are embedded in the organisation and corporate IiP accreditation is maintained

Corporate assessment gained Mar 02

Corporate re-accreditation

Jul 07

Sickness absence days per FTE employed

7.65 days as at 1 Apr 06

7.5 days (2007/08)

6.75 days (2009/10)

BVPI 12