Archived decisions

2. Process Followed in the Investigation

2.1 The Head of Legal Practice and Chief Internal Auditor (hereafter referred to as "the Investigation Team") drew up a plan for the conduct of the investigation, which was discussed and agreed with the District Auditor. All documentation relevant to the Contact Centre project held in paper or electronic form by IT Services and the Property, Business and Regulatory Services Department ("PBRS") was gathered in within 24 hours, and held securely for the duration of the investigation. This was considered necessary to ensure the integrity of the information and public confidence in the investigation process.

2.2 Following detailed consideration of this documentation by the Investigation Team, a series of interviews was held with those individuals who had had most involvement in the matters the subject of the investigation. Notes of those meetings have been kept and copies provided to the individuals concerned.

2.3 A progress meeting was held with the Audit Commission, along with a further meeting to review findings in draft.

2.4 This Final Report has been agreed with the District Auditor, who has confirmed he is content with the process followed and with the findings and recommendations set out herein.