Archived decisions

Hampshire Fire and Rescue Authority

Performance Review Committee Item 9

5th March 2008

Improvement Planning Register

Report by the Chief Officer

Contact: Philip Webb, Performance Review Manager

Telephone: 023 8062 6828

1

Summary

1.1

The Improvement Planning Register provides a comprehensive `signpost' to the wide variety of improvement strategies, actions and activities that are being taken or pursued under the Authority's Integrated Risk Management Plan and its supporting strategic and medium-term functional plans. It also provides a convenient tool for monitoring our commitment towards continuous improvement.

1.2

The Performance Review Committee has agreed to receive regular updates to the Register to monitor progress. It is reported to the Authority annually, at which point, subsequent to Authority approval, the completed items are discharged from the Register.

2

RecommendationsError! Bookmark not defined.

2.1

That the latest update of `Part One' of the Authority's `Improvement Planning Register' be noted.

3

Introduction Error! Bookmark not defined.and background

3.1

All fire and rescue authorities were subject to the Comprehensive Performance Assessment (CPA) process for the first time in 2005. Further external assessment under the `Fire and Rescue Performance Framework' continues to be undertaken. Both processes aim to secure continuous improvement in the way that services are managed and delivered and there is an expectation that authorities will have some form of improvement plan in place.

3.2

From the outset, we have been keen not to develop a completely separate `improvement plan'. Instead, we want to ensure that all our various strategic and medium-term functional and business plans - particularly our Integrated Risk Management Plan - are thoroughly reviewed and updated to include objectives and actions (identified in the Register) that will deliver improvement. This approach was discussed and accepted as a sensible way forward at a post-CPA `round table' meeting held in July 2005 (when representatives from the CPA team, Her Majesty's Fire Service Inspectorate, our external auditor, the regional business change manager for the fire and rescue service, met with the Principal Officers and leading Members of the Authority).

3.3

We have since further refined the document, and developed this into the attached `Improvement Planning Register.' The various strategies and actions for improvement have been collated under five generic themes:

    · Living our values/meeting our goals

    · Driving excellent performance

    · Learning and innovation

    · Managing our resources better

    · Minimising our impact on the environment

3.4

The Register is not a stand-alone plan. Essentially, it provides a `signpost' to the improvement activities that have been delivered, or are being pursued, as integral actions within our Integrated Risk Management Plan (IRMP) and the numerous associated supporting strategies and plans. However, by collating the key areas for improvement in the Register it enables us to more easily identify common issues, determine which are high priorities, and monitor progress on their implementation. The Register is being maintained as a dynamic or `living' document which is frequently updated - rather like the Authority's Strategic Risk Register. Completed items are denoted with a `tick' against the action, the Performance Review Team gather evidence of the completion and they remain on the Register until reported to the Fire Authority annually in June.

3.5

Day-to-day management of the Register is being undertaken by the Performance Review Team working to a joint Member/officer Steering Board which meets approximately every six weeks. Proposals are currently being made to report the Register to Corporate Management Team meetings on a regular basis, rather than to this Board, but a this proposal has not yet been formally approved.

3.6

The Committee is asked to accept the latest update of Part one of the Register.

4

Contribution to corporate aims and objectives

4.1

The Improvement Planning Register enables us co-ordinate and monitor all the strategies and actions we are taking - under thematic areas for improvement - which we feel are essential to the successful and early achievement of our corporate aims. It enables us to more easily identify any common barriers or issues that might be hampering progress towards meeting our aims and helps us to determine priorities (and non-priorities) for current and future resource deployment.

5

Risk analysis

5.1

Failure to demonstrate our genuine commitment to continuous improvement would potentially leave the Authority vulnerable to criticism (from external audit and inspection assessments) with consequential damage to its reputation. The Improvement Planning Register provides clear evidence that the Authority continually reviews strategies and actions being taken on a number of fronts to address any identified weaknesses in the way we deliver and manage our services. The Register also informs the updating of the Strategic Risk Register.

6

Resource implications

6.1

There are no significant additional financial implications in the production and management of the Register when it is examined in isolation, but it does add to the workloads of some senior and middle managers (and some Members) many of whom are struggling with the demands and expectations placed on them by increased levels of external audit and inspection. This is an activity we fully accept we should carry out, and we are determined to do it well, but it inevitably adds to the general case for increasing managerial capacity.

7

Equality impact assessment

7.1

There are no specific equality issues to report in the production and management of the Improvement Planning Register. It is worth noting, however, that a number of strategies and actions in the Register - particularly those under the themes of `engaging our staff and communities' and `living our values' - specifically mention the equality and diversity improvements we are pursuing.

7.2

The proposals within this report are considered compatible with the provisions of the European Convention on Human Rights, the Human Rights Act 1998, and the Race Relations (Amendment) Act 2000.

Background information (Section 100D of Local Government Act 1972)

Appendix 1 Improvement Planning Register

Appendix 2 Improvement Planning Register - Glossary

There are no other documents which disclose the facts or matters on which this report, or an important part of it, is based or which have been relied upon to a material extent in the preparation of the report. All documents referred to within the Improvement Planning Register itself can be made available on request.