Hampshire Fire and Rescue Authority

Performance Review and Scrutiny Committee Item 7

4 September 2009

Performance Indicators

Report of the Chief Officer

Contact: Philip Webb, Performance Review Manager, telephone: 023 8062 6828

e-mail: [email protected]

1 Summary

1.1 This report contains highlights of the performance indicator data for the first quarter of the current year 2009/10.

2 Recommendation

2.1 That the report of the first quarter's performance be noted, and the strategies to meet the targets be endorsed.

3 Introduction

3.1 Recent guidance from the Department for Communities and Local Government (CLG) has removed the requirement for Authorities to collect the previously prescribed Best Value performance indicators (BVPI's). However the Authority is continuing to use them as they provide an easy and transparent indicator of our performance. Local indicators continue to be collated.

3.2 The table below provides a summary of the Service's performance for quarter one.

Indicator Number	Description	Performance against target (Q1 2009-10)	Comparison against Quarter 1 2008-09
BV 12i	Sickness (wholetime uniformed staff)	Below _	The same
BV 12ii	Sickness (all staff)	Above _	The same
BV 142iii	Accidental dwelling fires	Below _	Worse
BV 143i	Number of deaths in accidental fires	Above _	The same
BV 149i	Fire alarms caused by automatic fire detectors	Above _	Worse
LPI 1	Home fire safety visits conducted	Below _	Not applicable strategy amended
LPI 20b	Average time to emergency incidents	Above _	Improved
NI 33i	Deliberate primary fires	Above _	Worse
NI 33ii	Deliberate secondary fires	Below _	Worse

3.3 It should be noted that targets have been reviewed and made more stretching, because our improved performance met those set for previous years. A new national system for the reporting of incidents was implemented on 1^st April 2009, and a change in our performance data has been observed. Arrangements are in place to examine the data for this quarter, in particular in respect to the recording of incident types. We will be comparing our experiences with other Fire Services in our Family Group. The outcomes of the review will be reported at the next meeting of this Committee.

3.4 The appendices to this report provide detail of the performance against each indicator and some commentary on actions and progress to date.

4. Contribution to Corporate Aims and Objectives

4.1 Actions resulting from monitoring performance indicators will assist the Authority in achieving its corporate aims.

5 Resource implications

5.1 There are no resource implications for the Authority attached to this item.

6 People Impact Assessment

6.1 We accept that we need to make significant improvement in our progress towards achieving higher levels of attainment in the People Standards for Local Government as approved by the Commission for Racial Equality.

6.2 The proposals within this report are considered compatible with the provisions of the European Convention on Human Rights, the Human Resources Act 1998, and the Race Relations (Amendment) Act 2000.

7 Risk Analysis

7.1 Failure to take action to improve our performance in areas identified by monitoring these key indicators leaves the Authority vulnerable to criticism from our stakeholders. Further, the information may, in some cases, indicate increasing (or reducing) strategic risks for the Authority. Consideration of these progress reports is therefore an important process within the Authority's strategic risk management strategy because they ensure that Members are fully aware of any problems (including any resource implications) associated with achieving the targets set (by both central government and the Authority itself) and the priority given to eliminating or mitigating any implied or specific risks.

Background information (Section 100D of Local Government Act 1972)

The following documents disclose the facts or matters on which this report, or an important part of it, is based and has been relied upon to a material extent in the preparation of the report:

None

Note: The list excludes: (1) published works; and (2) documents that disclose exempt or confidential information defined in the Act.