Care technology - Smart support to help you live independently
You can use technology that you already own to help you manage your everyday care and support needs or if your needs are greater, you can use care technology that links to round-the clock support that helps you stay safe, connected and independent.
What is care technology?
Care technology is simple, smart equipment that supports you stay safe and independent in your home or when out and about. It usually complements in person care, can sometimes reduce the need for it or avoid it entirely.
With care technology you can:
- Connect to help 24/7 at the touch of a button
- Trigger automatic alerts if you fall or alert a carer if you leave your home or have a seizure
- Be warned if smoke or fire is detected
- Get reminders for your medication—and alerts if a dose is missed
It’s discreet support that’s always there when you need it, day or night.
Some care technology can be provided that is not connected to 24/7 help. These are called ‘standalone devices’ that you manage yourself to help you with specific needs. Most standalone devices support you with reminders and prompts for your regular daily living so perfect if you’re becoming a bit forgetful.
Frequently asked questions
How does connected care technology work?
Care technology is simple to use and always there when you need it. It doesn’t require a landline - your device connects through your home internet or, if you don’t have internet, via a built‑in 4G mobile connection. The alarm unit plugs into the mains and has a backup battery, so it keeps working even during a power cut. If you press the button- or a sensor spots a problem like a fall or smoke - you’re instantly linked to a trained adviser who will talk to you, work out what’s needed, and take action. That could mean calling your chosen contact (a family member, neighbour or friend) to check in, or contacting the emergency services if it’s urgent. Help is available day and night.
Some care technology is not connected to 24/7 help. Many of these are simple battery powered or plug in devices and some require internet e.g. Alexa smart speakers.
Who is assistive care technology for?
Care technology is equipment that helps people of all ages stay safe, independent and supported at home. It’s useful for anyone living with a disability, autism, dementia, a mental health condition, or anyone who may need a little extra help day‑to‑day. It also gives peace of mind to family members and carers.
Here are some examples:
- Personal alarms (wrist or pendant): press for help; some detect a fall and alert the Argenti call monitoring 24/7 team automatically
- Home safety sensors: smoke, heat and carbon monoxide alerts connected to Argenti’s 24/7 call monitoring team
- Bed and door sensors: let a carer know if you’re up at night or leave home, reducing the risk of wandering
- Medication dispensers: prompt you when it’s time; if a dose is missed, can be linked to Argenti monitoring centre
- GPS watches/key‑rings: find your location if you’re lost, SOS button, built‑in fall detection, alerts to Argenti 24/7 monitoring centre
- Activity sensors (no cameras): notice changes in daily routines and can trigger a supportive check‑in by families
- Smart lighting: lights come on gently when you move at night; “away” mode can deter intruders
- Voice assistants (like Alexa): routines, drink and meal reminders, timers, and calming sounds
- Self‑management tools (like Brain in Hand): personalised prompts, visual schedules, mood tracking and quick coping tips
How do I get care technology and how much does it cost?
You can purchase your own care technology package from our recommended provider - Argenti. Prices vary depending on the packages and products that you require.
If you have an assessment which shows that you have an eligible care and support need and you meet the criteria for funded care technology, Hampshire County Council may fund the provision of care technology.
Hampshire County Council
recommends Argenti
Argenti is our chosen care technology partner. We’ve worked together for over 12 years, delivering quality outcomes for 47,000 Hampshire residents. If you prefer to self‑fund, Argenti offers the same high standard of quality, choice and support.
For more information:
Please go to the Argenti website or phone 01962 670 723.
Everyday technology - Making the most of your own technology to support your everyday care and support needs
There is so much technology that you probably already own or have access to through friends and family that can be hugely helpful in supporting you live a happier and healthier life.
What everyday technology can I use to support me?
Everyday technology you already own or friends and family may have that you can use can make life easier and safer.
- Use a smart speaker (Alexa or Google) to set voice reminders for medicines, meals, and appointments.
- Set phone alarms or try a simple medication app to track pills.
- Turn on smart or motion lights to brighten halls at night, and use smart plugs to switch off heaters or irons.
- A video doorbell lets you see and talk to visitors before opening the door, video calls help you stay in touch with family or carers.
- Turn on easy settings like bigger text or voice control, and ask a trusted person to help set things up.
Everyday technology can support you, but if your needs are greater you may benefit from connected care technology.
How does everyday technology work and can I get help to use it?
Most everyday technology is simple but sometimes it can feel overwhelming. Most smart devices need to be plugged in to charge them and need internet (wi‑fi) to work fully. Phones and tablets can do some things without internet (alarms, notes), but need Wi‑Fi or mobile data for calls, video, and updates. It can feel overwhelming at first, its best to start with one small step and ask for help from a trusted family member, friend, carer, or maybe even a support worker; visit your local library/community digital help group; or contact your device maker or internet provider for step-by-step support.
Where can I get everyday technology?
You can buy everyday technology in most high-street and online stores. Try Currys, Argos, John Lewis, or supermarkets like Tesco and Asda for smart speakers, lights, plugs, and video doorbells. Online, look at Amazon or buy direct from makers (Apple, Samsung, Google, Ring). Mobile network shops (EE, O2, Vodafone, Three) sell phones, tablets, and watches and can help set them up. For lower cost, try refurbished options from CeX, Back Market, musicMagpie, or Amazon Renewed, or look in charity shops. Always check reviews, returns, and warranties, make sure it works with your Wi‑Fi and phone, and ask a trusted person to help choose and set up.
Click here if you would like some advice from Argenti on how technology you already own can help
