Care technology - personal alarms and sensors

Equipment to help people live safe independent lives

What is care technology?

Care technology (sometimes referred to as 'telecare') is monitoring and alert equipment that can help you to remain independent in your home and in the community. This equipment provides you, your carers, family and friends with the reassurance that help is available 24 hours a day, seven days a week.

Care technology covers a wide range of equipment, such as alarm systems, motion sensors and GPS location trackers. When an alert is raised, you are connected to a team of trained advisers in a monitoring centre, who will ensure you receive the support you need.

Argenti is Hampshire County Council's recommended care technology provider. Visit the Argenti interactive Care Technology House to explore the different products and packages available.

Care Technology House

Watch some videos to see the range of care technology equipment available from Argenti.

How does care technology work?

Your equipment is connected to a monitoring centre via a telephone system or mobile network. All alarm units work on mains electricity and have a battery backup. The battery will automatically be used if the mains power is disconnected, meaning help is available in the event of a power cut.

When the alarm is activated, either manually or via an automatic device, an adviser will speak to you through your unit. They will establish what kind of help you need, before taking appropriate action. This could include contacting someone who you have assigned as a responder (a local family member, neighbour or friend) to visit and check that you are all right. If necessary, the adviser will contact the emergency services.

Who is care technology for?

Anyone can benefit for this equipment, it doesn't matter your age or circumstances.

How do I get a care technology package and how much does it cost?

Purchasing privately

You can purchase your own care technology package from a private provider. Prices vary depending on the packages and products that you require.

Hampshire County Council recommends Argenti.

For more information:


Hampshire County Council may fund the provision of care technology equipment following an assessment which shows that you have an eligible need and you meet the criteria for funded care technology.