Street lighting traded services
Further information on street lighting traded services including Private Finance Initiatives (PFI)
Street lighting traded services maintain various types of lighting, including:
- street lights
- Belisha beacons and island beacon traffic signs
- mains powered illuminated signs
- subway and tunnel lighting
- Hampshire County Council private cable network traffic bollards
- mains powered school crossing lights (FALs)
Street lighting traded services consists of both routine and planned maintenance.
Routine maintenance
Routine maintenance includes minor defect repair and major defect replacement, cable faults and general customer services.
Planned maintenance
Planned maintenance includes bulk lamp replacement, cleaning and painting, night and daytime scouting and inventory management.
Electrical and structural testing as part of a statutory requirement is also included.
Benefits
Reduced client liability against third-party claims
Street lighting maintenance services aim to reduce the client's liability in case of any third-party claims, ensuring a secure and well-lit environment.
Early accrual onto the Hampshire County Council (HCC) Private Finance Initiative (PFI) maintenance contract
Clients can benefit from early inclusion in the HCC PFI maintenance contract, streamlining the process.
Fast track adoption with no additional inspections
Street lighting maintenance services facilitate a quick adoption process without the need for additional inspections, saving time and resources.
Improved customer experience
These services prioritize customer satisfaction, ensuring that the lighting system operates efficiently and effectively.
High-quality repairs within set response times
The services guarantee high-quality repairs that meet specified response times, enhancing the reliability of street lighting.
24-Hour emergency response
Street lighting maintenance services are available round the clock to address emergency situations promptly.
Regular safety inspections
Safety is a top priority, and regular inspections help identify and rectify potential hazards.
Energy management included
Efficient energy management is integrated into these services, helping reduce energy costs and environmental impact.
Emergencies
Examples of emergency maintenance include:
- Lanterns hanging
- Posts leaning dangerously
- Multiple adjacent lights out
- Damaged or unsafe equipment
- Illuminated bollards knocked down
- Obscene, racist or offensive graffiti on unit
- Exposed wires
- Sign face missing or misaligned
- Base compartment door off, damaged or open
Repair times
The time taken to repair is dependent on the fault.
We aim to complete minor repairs within 3 to 10 working days, and major repairs within 35 working days.
Cable faults will be resolved within 30 working days.
- Average number of repairs*
- 24,900
- repairs per annum
- Average time to repair*
- 2.42
- business days
*Figures correct as of 1 April 2023. Excludes cable faults.
Private Finance Initiative (PFI)
The PFI agreement was signed in December 2009 and became active in April 2010, with a 25-year duration set to expire in March 2035. Tay Valley Lighting (Hampshire) Ltd serves as the service provider, and Enerveo (formerly SSE Enterprise) is the operating sub-contractor.
PFI agreement and charges
The Private Finance Initiative (PFI) Agreement includes a single agreement covering all street lighting sites, streamlining management.
Maintenance costs £39.88 per unit annually (ex VAT), with an additional 8% management fee. Energy costs £0.1228 per kilowatt-hour (kWh) (ex VAT), with a 3% management fee.
Billing occurs in April and October each year, and charges may be subject to annual indexation to account for inflation.
Accrual process
The accrual process ensures that street lighting units are included in the PFI contract.
Developers sign the PFI Agreement document, following guidelines outlined in Technical Guidance Note TG13. After the final unit connection, a pre-accrual inspection is requested.
Units are added to the PFI contract after any necessary remedial work, as per TG13 Table 5.
Ownership details are updated upon scheme adoption.
Mayflower Computerised Management System
The system has individually assigned 'nodes' and monitors each light. The system is able to control light output (dimming and part-night), and automatically reports faults and loss of power.
Contact us
For further information, contact Julian Higgins: [email protected]
