County Council staff and our partner organisations and suppliers (IBC service)
Privacy Notice
Hampshire County Council acts as a data controller for its own data, and as a data processor for other organisations:
- Hampshire and Isle of Wight Constabulary
- Hampshire and Isle of Wight Fire and Rescue
- Office of the Police and Crime Commissioner (Hampshire)
- Oxfordshire County Council
- London Brough of Hammersmith and Fulham
- Royal Borough of Kensington and Chelsea
- Westminster City Council
More information about our shared services
Survey
Hampshire County Council collects information about you in order to provide you with the following service: Customer Service regarding your interactions with the IBC.
We will use the information you provide in this survey in conjunction with the information we hold about your enquiry in C4C for insight purposes; to allow us to analyse patterns and trends of service usage, and for quality management and employee training.
The legal basis for our use of this information is for the performance of a task in the public interest.
Your data will be processed on our behalf by C4C/SAP.
We will keep your personal information in line with our (or our Partners’) retention policy.
Webchat
Hampshire County Council collects information about you in order to provide you with the following service: Customer Service regarding your interactions with the IBC.
We will use the information from your enquiry with the IBC for insight purposes; to allow us to analyse patterns and trends of service usage, and for quality management and employee training.
The legal basis for our use of this information is for the performance of a task in the public interest, or the performance of a contract.
Your data will be processed on our behalf by C4C/SAP.
We will keep your personal information in line with our (or our Partners’) retention policy.
General
Please see the Hampshire County Council privacy notice for more information on how Hampshire County Council secures and uses personal data.