Make a subject access request under the General Data Protection Regulation (GDPR)

How to request the information that the County Council holds about you.

The General Data Protection Regulation (GDPR) gives individuals ("data subjects") greater control over how their information is processed by organisations.

Making a subject access request

If you want to see the personal information that has been collected and held about you by Hampshire County Council, the process is different for:

Complete the correct form and return it, along with proof of identity.

Information held by Children’s Services

Find out how to access your records

Email: [email protected]

Information held by Adult Social Care

Download the Adult Social Care subject access request form

Return your form to:

Adult Social Care Subject Access Request Team
3rd Floor West
EII Court
Winchester
SO23 8UQ

Email: [email protected]
Phone: 0300 555 1386

Information held by other departments of the County Council

Download the application for access to personal information

Return your form to:

The Information Compliance Team
Hampshire County Council
The Castle
Winchester
SO23 8UJ

Closed Circuit TV (CCTV)

Under the General Data Protection Regulation you have the right to request any recordings of you captured on CCTV owned by Hampshire County Council.

Download the CCTV subject access request form

Send the completed form with appropriate payment and documentation to:

The Information Compliance Team
Hampshire County Council
The Castle
Winchester
SO23 8UJ

No images are recorded from the County Council's CCTV traffic surveillance cameras.

How your information is processed by organisations

You may:

  • ask us to stop using your information for the purposes of direct marketing.
  • object to decisions being made about you in some circumstances where decisions have been made about you based on profiling. You will be told at the point of collection if your personal information will be used for this purpose and how it will be used.
  • ask us to rectify inaccurate information we hold about you.
  • ask us to restrict our use of your personal information.
  • ask us to erase your personal data.
  • ask us to provide your personal data to an alternative data controller.

If you would like to exercise any of the rights above complete the Data Subject's Rights request form.

If you choose to exercise these rights, this might in some cases delay or prevent us delivering a service to you. These rights are not absolute and in some situations we will not be able to comply with your request.

When we use your personal information on the basis of your consent you also have the right to withdraw your consent to our use of your personal information at any time. In some circumstances, this may mean that you will no longer able to receive the service for which the personal information was collected. To do this, contact the service directly.