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Learners > Hospitality
Hospitality
Hospitality has been growing in its economic contribution year on year; its sector has become the third largest employer in the country. The industry, therefore, constantly looks to find new employees and develop them to support this growth. This Skills Bootcamp is designed to accelerate the development of individuals to gain roles in the hospitality industry whilst providing a qualification in the Level 3 Award in Hospitality Supervision and Leadership Principles.
Candidates will learn the following:
- - Understand Customer Service supervision.
- - Understand the principles of stock control.
- - Understand how to develop a customer service culture within their business.
- - Understand how to build teams and motivate colleagues through techniques such as on-site coaching.
- - Know the different types of Hospitality organisations.
- - Understand the need for effective communication.
- - Coffee Bean Knowledge .
- - Equipment & Espresso Process .
- - Milk, Drinks & Maintenance.
- - Career paths in the hospitality industry.
- - Interview support.
- - CV support.
- - Job search and application support.
Duration
10 sessions over 3 to 4 weeks.
Style of learning
Classroom
Provider
Yuzu Training