Registration for self-service for new suppliers

How to register for Supplier Self-Service to activate your online supplier account.

Before you start

To complete the Supplier Self-Service registration, you must be set up as a supplier by your buyer at the organisation that you will be supplying goods and services to.

If you have not been set up yet, contact your buyer before you continue.

Once you have been set up

You will receive an email inviting you to create a profile to complete your supplier registration. When you get the email:

• note your new supplier number
• follow the 'Getting started' instructions in the email

If you didn’t get the email, contact your buyer to check which 'finance contact' email the invite was sent to.

Complete the registration form

Open the registration form.

Enter the following details:

• Name: Enter your personal name rather than your company’s name
• Email: Ensure it is one you can access easily. A company email is preferable
• Supplier number: Enter the supplier number from the invitation email

Read the terms and conditions before you select 'Create profile'.

Verify your email to set up a password

Open the confirmation email, which will be sent to the email address you provided in step 1.

The confirmation email will provide you with a ten-digit user ID. You will need this to log in to Supplier Self-Service.

Select the 'Verify email and create password' link in the email.

Enter your new password.

After setting your password, you will be routed to the sign in page. Sign in and then follow step 3 of this guide. Passwords are case sensitive. If it does not work first time ensure you do not have caps lock on before trying again.

Enter the one-time passcode

A six-digit one-time passcode will be sent as an SMS/text message to the mobile number you provided to your buyer. You will need to confirm the passcode.

The passcode expires after 10 minutes. If you need a new code, select the 'Resend the one-time passcode' link or sign in for the system to resend the code.

If you do not recognise the phone number that the code was sent to, contact your buyer.

If the code appears to have been sent to the correct number but you did not receive it, check that it has not gone to your SMS spam messages and your mobile phone allows texts from unknown senders.

Confirm bank details

Enter the same bank details that you initially provided to your buyer.

Select the 'Verify bank details' link. If the details do not match, contact your buyer.

After confirming your bank details your profile will be connected to your supplier account and you will be able to view the supplier account page. You will also receive a confirmation email and an SMS/text message to your registered finance mobile number confirming your self-service profile has been activated.

The buyer will be automatically notified once our system has updated and the supplier account is ready.

Next time you log in to Supplier Self-Service you will not need to confirm any codes. Just enter your user ID and password on the Supplier Self-Service sign in page.