Enter my details
Press Sign in.
On the sign in screen type in your:
- Account Number - your personnel number. If you do not know this contact Democratic Services
- Password - the password you set up when you registered
Press Sign in.
You will then be presented with the option to authenticate using either your memorable word or the authentication method set up during registration. Visit ESS Multi Factor Authentication for information on how to set this up.

If you have not already set up a memorable word, you will not be able to select this authentication option.
If you choose the memorable word option, you will be prompted to enter three specific characters from your memorable word. Enter the requested characters and select Submit.
If you select one-time passcode and you have an authentication app and email address set up to receive a one-time passcode (OTP), you will be able to select your preferred option. If you only have one method set up, it will display a screen with an OTP box for you to enter and sign in.
If the OTP entered on the screen matches the code provided, you will be able to successfully log in to your CSS account.

The Your applications and services page will open.

