Appeal a refused application
If your application is refused but you feel there are extenuating circumstances then you can request that your case be considered as an exception to policy. Such requests must be submitted in writing by sending an email to [email protected]. You must be prepared to provide any necessary evidence to support your case.
If your child is offered transport assistance as an exception to policy then you must pay a contribution towards the cost of transport. The Home to School Transport Entitlement policy outlines the schedule of charges applicable for exceptional arrangements.
If the refusal is upheld you may appeal the decision. For more information about the appeals process, see the Home to School Transport Entitlement policy.