Information for social workers

Guidance for social workers seeking transport for looked-after children

We provide a service for Children’s Social Care clients (looked-after children) needing transport for:

  • school
  • contact with family
  • respite arrangements
  • medical appointments when the family or foster family are unable to provide this

If you are the parent of an SEN student seeking transport for a respite placement, you must contact your Social Worker.

Application process for Looked After children

School transport (when the child does not have an EHCP) for long-term care placements only:

Where a Looked After child in a long-term care placement (more than six weeks) attends a mainstream school because it is their catchment, or a nearer, school and they meet the eligibility criteria then the parent/carer should submit an application form. Further information.

If the child does not meet the eligibility criteria then the transport request should instead be submitted by a Social Worker via the TCSC online application form. If you do not already have access to the application form then send an email requesting the link to ss.car.trips@hants.gov.uk

School transport (where the child does have an EHCP) for long-term care placements only:

Where a Looked After child in a long-term care placement (more than six weeks) has an EHCP, will be attending the nearest suitable provision and meets the eligibility criteria then the school should apply by submitting a TSEN form to the SEN Service. This includes when a child has an EHCP and is attending a mainstream school because it is the nearest suitable provision. Further information.

If the child does not meet the eligibility criteria then the transport request should instead be submitted by a Social Worker via the TCSC online application form. If you do not already have access to the application form then send an email requesting the link to ss.car.trips@hants.gov.uk

School transport for all short-term care placements:

Where a Looked After child is in a short-term care placement (less than six weeks) and requires school transport, the Social Worker must submit a TCSC online application form. If you do not already have access to this form then send an email requesting the link to ss.car.trips@hants.gov.uk

Any other transport (not school):

Any other transport requests for a Looked After child must be submitted by a Social Worker via the TCSC online application form. If you do not already have access to the application form then send an email requesting the link to ss.car.trips@hants.gov.uk

Always allow at least 2 full working days for any TCSC requests. If you do need emergency, last-minute transport contact us and we can advise you. Please follow the links provided above for school transport application processing times.

Information and advice for social workers
Can I apply for emergency transport for a child that I am supporting?

Yes if the child is Looked After by Hampshire County Council.

The Foster Carer drives, can I request travel assistance for the child?

No, the Foster Carer should be providing any transport for the child unless there are exceptional circumstances.

The Foster Carer doesn’t drive so what kind of travel can be requested for the child?

You can request trips to school, medical appointments, contact and respite.

Can you accommodate after school clubs or detentions?

Not usually, email ss.car.trips@hants.gov.uk to discuss any exceptional requirements.

I forgot to inform the team that the child was going to be late out of school, can the transport return for a later pick up?

No, we cannot usually accommodate later times and if the transport has already attempted the pick up then it cannot return.

Who will provide an escort for the child?

All social care trips are unescorted. If an escort is required it is the social worker’s responsibility to source and/or fund this. The Transport Team are not able to transport any pupil under the age of 5 without a suitable escort.

Can the Foster Carer contact the driver or Social Care Transport Team directly?

No, the team can only take instructions or requests from the Social Worker and will then pass onto the driver accordingly.

Can I change travel requirements at the last minute?

Not unless it is an emergency. At least 24 hours notice is required to change travel requirements.

Can I make a new request for transport with 48 hours notice?

Yes, if it is deemed as an emergency and we will do our best to accommodate this where possible.

Can I make a new request for transport with less than 48 hours notice?

Not usually, but we can give you a list of approved operators if you need to book in and pay for your own transport until we are able to set up arrangements. On occasion we may be able to set transport up earlier.

Who is responsible for the child at their pick up and drop off point?

The Foster Carer, school staff, respite staff or contact supervisor is responsible for the child at their pick up and drop off point. Ensure the child is escorted to and from the car by one of these professionals. The driver cannot accompany children outside of the car.