Report flooding
If it’s a flooding emergency you should focus on the safety of yourself and your family
Dial 999 if it is an emergency and you or someone else is in danger.
It is important that flooding is reported to the appropriate bodies. By providing a flooding report this will enable the issue to be reviewed, investigated and actioned as appropriate.
- Where is the water coming from?
-
A public sewer or a water supply site
Report the flooding to the relevant body:
If you don't know which water supplier to contact and you have a postcode, you can find your local water supplier at water.org.uk.
Sewer flooding occurs when the sewage system is overwhelmed by intense rainfall, rising groundwater or blockages. It is also known as contaminated flooding.A main river
Report the flooding to the Environment Agency
River flooding (also known as "fluvial") occurs when a watercourse overflows. This usually happens after intense or prolonged rainfall.The sea
Report the flooding to the Environment Agency
Coastal flooding occurs when high tides go higher than the land. This can be made worse by storms.The highway (for example a highway drain)
Land or a ditch next to your property
The land owner is responsible for maintaining ditches, pipework and watercourses on their property. Read guidance for riparian land owners and who is responsible for managing the risk.
If the source of flooding is not on your property, you can report the flooding to Hampshire County Council. Choose the option ‘private land, property boundary ditch or roadside ditch’.
Report a flooding or drainage problem to Hampshire County Council
- How we handle your flooding report
-
Your flooding report will be logged in our database. We will review the information and may get in touch with you to find out more information. Our flood investigations guidance sets out when and how we will investigate flooding.
The outcome of the review will decide the next steps.