Report a flooding problem

If you believe the flooding is from a main river, contact the Environment Agency.

If the flooding is from a burst or leaking water main or foul water sewer, contact your water provider to report the issue.

To report current or recent flooding, you will need the location of the flooding.

Report a highways emergency

What is a highways emergency

A highways emergency is an issue that poses an immediate risk to the public. Examples of issues that are considered a highways emergency are:

  • road collapse
  • landslide resulting in all or part of the road being impassable
  • fallen tree or branch blocking all or part of the road
  • structure collapse, for example a bridge or wall
  • manholes or gratings missing, broken or collapsed
  • traffic lights not working
  • exposed wires on streetlights
  • fallen road sign or a sign likely to fall
  • flooding making the road impassable
  • dead animal in the road