Adults' Health and Care: Departmental Policy and Procedure

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• Deafblind Policy

  This policy outlines what services should be provided to people in this client group and is applicable to all Adults’ Health and Care Practitioners

  Assessment

• Deafblind Policy - easy read

  This document provides the Deafblind Policy in easy read format

  Assessment

• Identification, Appointment and Displacement of a Nearest Relative under the Mental Health Act 1983

  Detailed interpretation and local guidance for AMHPs to implement statutory responsibilities in relation to the identification, appointment and displacement of a Nearest Relative under the Mental Health Act 1983

  Mental health

• Personal Budgets Policy

  This policy outlines Hampshire County Council’s approach to personal budgets, supporting adults and carers to have choice and control over how their eligible care and support needs are met

  Paying for care

• Personal Budget Policy - easy read

  This Easy Read document explains how Hampshire County Council helps adults and carers choose how to get the care and support they need, using a personal budget

  Paying for care

• Resident Involvement Expenses and Allowances Policy

  This document provides guidance on the setting of rates, and mechanisms for payment, for co-production activity

  Governance

• Resident Involvement Expenses and Allowances Policy - Easier to Read Version

  This document provides easier to read guidance on the setting of rates, and mechanisms for payment, for co-production activity

  Governance

• Resident Involvement Co-Production and Engagement Policy

  This document details AHC’s policy on co-producing with, and engaging, people who use services, their families and carers.

  Care quality Governance

• Guardianship Policy

  Amendments have been made to the Mental Health Act 1983 as a result of the Mental Health Act 2007. As an established function of the 1983 Act, Guardianship has been made subject to minor changes in its execution.

  Mental health

• Paying for care

  Adults’ Health and Care policy and procedures for contributions to personal budgets for social care services that support people to live at home and contributions towards the cost of care in a care home setting.

  Paying for care

• Capital Depletion Policy

  This policy outlines the approach that Adults’ Health and Care will adopt when working with self-funding individuals who approach the County Council for financial support when their finances have depleted or are close to depleting. This policy can also be used if an individual seeks support from the County Council in situations where they no longer qualify for NHS funding or non-local authority funding.

  Paying for care

• Choice of Accommodation Policy for Care Home Settings

  This policy advises of the process and underpinning ways of working that supports how Hampshire County Council purchases placements for individuals who are assessed as having eligible needs. This policy currently applies to long-term placements.

  Governance Paying for care

• Quality Outcomes and Contract Monitoring Framework

  This procedure describes how Adults Health and Care monitors the quality and supports provider services to deliver outcome focused, person centred care.

  Care quality Market oversight

• Research management; ethical review of consultations, service evaluation and research-like engagement

  This procedure sets out the management process for research proposals, and the ethical review process for formal consultations, service evaluations and research-like engagement.

  Learning and research last updated May 2025

• Safeguarding Adults: Multi-Agency Policy, Guidance and Toolkit

  This policy supports current good practice in adult safeguarding and outlines the arrangements which apply to the whole of the 4LSAB area.

  Managing risk

• Complaints handling procedure - easy read

  This document provides the Adults' Health and Care Complaints Handling Procedure in easy read format.

  Governance

• Complaints handling procedure

  This procedure clarifies the Adults' Health and Care staff responsibilities regarding the statutory complaints procedure and the processes involved.

  Governance

• Unplanned referral protocols for short stay services (adult learning disability)

  To ensure that all staff involved in making or receiving unplanned admissions to in-house short stay services (Adult Learning Disabilities) are clear of the process both prior to and during the admission.

  Learning disability