Adults' Health and Care: Departmental Policy and Procedure
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Deafblind Policy
This policy outlines what services should be provided to people in this client group and is applicable to all Adults’ Health and Care Practitioners
Assessment
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Deafblind Policy - easy read
This document provides the Deafblind Policy in easy read format
Assessment
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Identification, Appointment and Displacement of a Nearest Relative under the Mental Health Act 1983
Detailed interpretation and local guidance for AMHPs to implement statutory responsibilities in relation to the identification, appointment and displacement of a Nearest Relative under the Mental Health Act 1983
Mental health
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Resident Involvement Expenses and Allowances Policy
This document provides guidance on the setting of rates, and mechanisms for payment, for co-production activity
Governance
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Resident Involvement Expenses and Allowances Policy - Easier to Read Version
This document provides easier to read guidance on the setting of rates, and mechanisms for payment, for co-production activity
Governance
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Resident Involvement Co-Production and Engagement Policy
This document details AHC’s policy on co-producing with, and engaging, people who use services, their families and carers.
Care quality Governance
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Guardianship Policy
Amendments have been made to the Mental Health Act 1983 as a result of the Mental Health Act 2007. As an established function of the 1983 Act, Guardianship has been made subject to minor changes in its execution.
Mental health
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Quality Outcomes and Contract Monitoring Framework
This procedure describes how Adults Health and Care monitors the quality and supports provider services to deliver outcome focused, person centred care.
Care quality Market oversight
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Research management; ethical review of consultations, service evaluation and research-like engagement
This procedure sets out the management process for research proposals, and the ethical review process for formal consultations, service evaluations and research-like engagement.
Learning and research last updated May 2025
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Safeguarding Adults: Multi-Agency Policy, Guidance and Toolkit
This policy supports current good practice in adult safeguarding and outlines the arrangements which apply to the whole of the 4LSAB area.
Managing risk
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Complaints handling procedure - easy read
This document provides the Adults' Health and Care Complaints Handling Procedure in easy read format.
Governance
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Complaints handling procedure
This procedure clarifies the Adults' Health and Care staff responsibilities regarding the statutory complaints procedure and the processes involved.
Governance
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Unplanned referral protocols for short stay services (adult learning disability)
To ensure that all staff involved in making or receiving unplanned admissions to in-house short stay services (Adult Learning Disabilities) are clear of the process both prior to and during the admission.
Learning disability