Professional referrals
- Before you make a referral
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Before referring a client or patient to the Adults' Health and Care department, consider whether you or the client may be able to find the information or services they need online.
The Connect to Support Hampshire website contains:
- information and advice about independent living, care and support
- a directory of local support organisations, local activities, national charities and helplines
- a Marketplace directory of care homes and home care agencies, plus other paid services and care providers
For information on adult social care services provided by Hampshire County Council, see Adults' social care.
- Telephone referrals
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Phone: 0300 555 1386
Telephone referrals should be made:
- if you have a safeguarding concern or want to report abuse
- If your request is urgent and support is needed within the next 24 hours
If you need to report a medical emergency (if someone is seriously ill or injured and their life is at risk), you should phone emergency services on 999.
When making a referral, ensure that the individual concerned is aware that the referral is being made. Provide all relevant information to help us process the referral promptly, such as:
- full details of the person's current situation
- support available
- options you have already explored
- This contact form is currently unavailable
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This form is not available at present. Here are other ways you can get in touch or access support.
- If your request is urgent and you need support in the next 24 hours contact us by phone.
- If you or someone else is in imminent danger, phone the police on 999, or call them on 101 if it is less urgent
Contact us by phone
Please be aware, at busy times there may be a wait for your call to be answered
0300 555 1386
- Monday to Thursday 8.30am to 5pm
- Friday 8.30am to 4.30pm
Out of hours 0300 555 1373
- Monday to Thursday 5pm to 8.30am
- Friday 4.30pm to Monday 8.30am
- All day on Bank Holidays