Contact Adults' Health and Care

How can we help?

We want to get you to the right place. Have a look at our most frequent queries.

I need help with care and support for myself or someone else

If you are unable to find the information you need on our information pages and would like to contact us, you can raise an enquiry about care and support for yourself, or for someone else

I need support as an unpaid carer

If you are unable to find the information you need on our information pages and would like to contact us, you can raise an enquiry about care and support for yourself, or for someone else

I need information about paying for care

I want to report abuse or harm

If you are concerned that you or another adult is being neglected, harmed or abused in any way, please do not ignore it. If it is not urgent, please use our online forms to provide us with the details.

If your request is urgent and you need support in the next 24 hours, contact us on 0300 555 1386.

If you are calling out of hours, that is between 5pm and 8:30am Monday to Thursday, between 4:30pm and 8:30am Friday to Monday and all day on Bank Holidays, contact us on 0300 555 1373.

If you are someone else is in imminent danger, call the police on 999. Call 101 if it is less urgent.

I have a query as (or about) an existing service user

Please have your/their Adult Services (AS) reference number handy when you contact us.

I have a query about my care invoice
I am a professional and would like to make a referral

Please visit our professional referral page.

I have a query about benefits or housing

Benefits

Hampshire County Council does not deal with social security, benefits or pensions. If you have enquiries about this, you can:

Housing

Hampshire County Council does not deal with housing applications. You will need to speak to the housing department of your local district or borough council housing department.

You can find links to local housing departments on the Connect to Support Hampshire website.

I have a query about health

Hampshire County Council is responsible for Public Health in Hampshire (this includes weight management, smoking and drug and alcohol misuse services).

For queries relating to health conditions, please contact your GP or see the NHS website.

I have another enquiry

If you are unable to find the information you need on our information pages, please contact us.