accessibility

Entry

  • Free entry to essential carers accompanying visitors with a disability
  • Concessionary day admission rate for adult visitors with a disability

 

Getting around

  • The Gardens have a vast network of accessible paths
  • Plans of our recommended routes are available and staff will be happy to advise on any areas which may not be accessible
  • You are welcome to bring your own mobility scooter but ask that you stick to the accessible network (map available on arrival) please limit your speed to 4mph
  • Please note that mobility scooters are not suitable for driving on the grass
  • All recognised guide, assistance or service dogs – including assistance dogs in training – are welcome in the Gardens. We ask that they are recognisable, with a lead or harness that identifies them as working
  • All of our eateries have accessible access
  • Accessible toilets throughout the Gardens
  • There are benches and covered seating areas located throughout the garden
  • Downloadable map
  • Before you visit, download our planning ahead guide

 

Hire service

  • Wheelchair and mobility scooter hire is available, please pre book in advance of your visit, 01794 368787
  • Two mobility scooters are available from the entrance for use for a 3 hour morning or afternoon session for use within the Gardens
  • A hire charge of £3.95 per session is payable on arrival. There will be a short questionnaire and trial before hire

 

Buggy shuttle service

  • The popular electric buggy shuttle service is operated by a team of volunteer drivers on a daily basis (weather permitting). The service is operated from 11am to 3pm, on a donation basis. We are pleased to announce the Buggy Shuttle Service will resume for the season from Friday 1 March 2024
  • The service offers transportation between the Visitor Pavilion and the Garden Restaurant & Tea Rooms at Jermyn’s House, at the heart of the Gardens Depending on demand, during the day short tours of the Gardens are also available on request by volunteer drivers
  • Learn more about the volunteering and to support the charity

 

Parking

  • Free car parking
  • There are spaces labelled for blue badge holders and accessible parking bays near the Visitor Pavilion
  • Please note there is no parking at Jermyn's House for the Garden Restaurant & Tea Rooms

Sir Harold Hillier Gardens