Report a paving problem

In line with pressures seen across Highway Authorities nationally, we are currently dealing with exceptionally high demand. Our teams are focusing on issues that present a safety risk.

To keep the network safe, we are carrying out more infill repairs so that we can address a greater number of defects quickly. Routine inspections will continue, though less urgent repairs may be delayed. To help us manage the high volume of defects, do not report an issue more than once.

This form is for reporting issues with pavements and footways adjacent to the Highway. For footpath issues use the report a problem on the right of way form.

To report a paving problem, you will need the location of the paving or cycle path.

Check progress of existing report

Report a highways emergency

What is a highways emergency

A highways emergency is an issue that poses an immediate risk to the public. Examples of issues that are considered a highways emergency are:

road collapse
landslide resulting in all or part of the road being impassable
fallen tree or branch blocking all or part of the road
structure collapse, for example a bridge or wall
manholes or gratings missing, broken or collapsed
traffic lights not working
exposed wires on streetlights
fallen road sign or a sign likely to fall
flooding making the road impassable
dead animal in the road

Report a highways emergency