Voluntary car schemes
Voluntary car (or voluntary driver) schemes, can be a lifeline for residents who cannot drive and have limited access to public transport. These schemes are especially important in rural areas where transport options are scarce. Parish Councils can work with voluntary driver organisations (example below) to find local volunteers who will then be able to work with local residents in need of support.
Voluntary car schemes offer:
- transport to GP and hospital appointments
- help with shopping trips and errands
- access to lunch clubs, day centres, and social activities
Typically the schemes are coordinated by local groups or charities, with local volunteers using their own vehicles. Passengers pay a small mileage-based fee or donation.
How to connect residents
Good Neighbours Network
The Good Neighbours Network (GNN) supports over 100 voluntary car schemes across Hampshire. Each scheme operates independently but follows shared safeguarding and operational standards. Residents can find their local scheme and book transport directly. Volunteers are DBS-checked and reimbursed for mileage.
Some schemes also offer befriending, prescription collection, and DIY help.
For example, Alton Community Care is a local scheme in East Hampshire providing transport to medical appointments and shopping for those unable to drive.
NHS and patient transport services
Some residents may qualify for non-emergency patient transport to NHS appointments.
NHS Hampshire & Isle of Wight offers transport for patients with medical or mobility needs. Booking is via GP or hospital referral.
Find out more via NHS Patient Transport Info.
Day centres, lunch clubs and social transport
Many community venues offer transport to:
- Lunch clubs for older adults
- Day centres for wellbeing and social activities
- Faith groups, libraries, and community hubs