Choosing the right transport service for your community

Building on the insights from Section 1, you should now have a clearer picture of the transport options available in your community, along with a better understanding of residents’ needs and any gaps in provision.

This section will help you explore practical solutions. Even if surveys haven’t revealed major issues, there may still be opportunities to support residents in meaningful ways.

Here, you’ll find a range of community-led and voluntary transport initiatives, digital access support, and service-based transport options, all aimed at reducing isolation and improving quality of life.

Transport options

Find out more about the transport options commonly used in community transport schemes.

• Alternative transport options (voluntary car schemes)
• Liftshare and car clubs
• Taxibus service
• Minibus service (Section 19)
• Dynamic Demand-Responsive Transport (DDRT) service
• Community bus service (Section 22)

This table compares different community transport models discussed in this section. It highlights key differences in eligibility, flexibility, and public access to help you choose the right option for your community.

Design a community transport service

Explore practical guidance for designing a community transport service, beginning with initial steps and strategies for communicating local transport options.

Reduce the need to travel

Ways to limit the need for journeys by ensuring that residents can access services from home, or get support in the local area.