Freedom of information (FOI) / Environmental Information Regulations (EIR) requests
Under the Freedom of Information Act 2000 (FOI) and the Environmental Information Regulations 2004 (EIR), individuals have a right to request recorded information held by the council.
Check whether the information you are after is already available on our website, including Open Data, committee reports, and other published information.
Consider whether the information you seek falls within the jurisdiction of another local authority such as district or city councils. These typically include building control; waste collections; environmental health; council tax and business rates; housing and homelessness; public parks and leisure facilities.
If you are looking for personal information that the County Council holds on you, this is not an FOI. Please see this page for more information.
- Fees
-
In accordance with the Freedom of Information Act 2000 and Environmental Information Regulations 2004, charges may apply to cover any copying or postage costs associated with a request. Where this is the case, details of the fee will be provided, and payment will be required before the information is released.
- Exemptions
-
A request for information may be refused if:
- We do not hold the information
- We estimate that gathering the information you have requested will take over 18 hours to collate
- The request is vexatious or repeated
- Another exemption applies
If a request is refused, the reasons will be provided along with an explanation of the right to appeal.
Requests are acknowledged on receipt, with confirmation of next steps and timeframes.
Make a Freedom of information request
If you are unable to complete this online form, for example due to a disability, you should seek assistance from another person or agency (such as a Citizens Advice Bureau) to assist you or make the request on your behalf.
In exceptional circumstances, the County Council can take requests over the telephone.