Contact, Assessment and Resolution Centre (CART)
Our team, made up of senior case workers and case workers, is based in Fareham. The CART team is the first point of contact for someone requiring advice and support from Adults’ Health and Care. Our team works closely with other social/health care professionals managing incoming enquiries by telephone, online forms and webchat. Our team members assess residents’ needs and provide them with support and guidance to maximise their wellbeing. Whilst our team doesn't meet service users face-to-face, we do provide direct customer service and act as the ‘front door’ to our Adults’ Health and Care services.
Discover what it’s like to be part of the CART team. Our colleagues share their experiences, highlighting the support they receive and the opportunities for personal development and career progression.