Accumulated funds

Over time, you may have extra money in your virtual wallet, pre-paid card or bank account. This will be reviewed with you during scheduled reviews or when needed. Common reasons for this include:

• services in your Support Plan were not used (such as during closure, holidays, or hospital stays)
• payments are pending (such as invoices, wages, HMRC, pension, payroll, or insurance)
• Personal Assistants have accrued leave this financial year
• needs were met informally by someone else
• money is being saved for respite or academic year needs (as per your Support Plan)

Your social care practitioner will review the balance with you. This is your chance to explain why funds have built up and discuss any planned spending.

You must keep at least 6 to 8 weeks of funds in the account because direct payments are made 4 weeks in advance. If you have more than this and there’s no evidence the funds are needed, you’ll be asked to return the extra amount to Hampshire County Council by invoice.