Direct payments

Direct Payments is money paid to you by Hampshire County Council so you can arrange care services or buy equipment for yourself, if you have been assessed as eligible for them

Direct Payments put you in control of your own lifestyle. You can employ people or buy services or equipment you choose, to provide the help that you need. You can receive Direct Payments as an alternative to having services from the Council.

The different types of Direct Payments

There are two types of Direct Payments - the type you receive is dependent on your needs, circumstances, and what the funding is intended to achieve:

  1. One-Off Direct Payments is a single payment made to buy goods or services
  2. On-Going Direct Payments is monthly payments to enable you to receive regular funding to buy goods or services

Direct Payments is not a benefit, and will not affect any benefits you currently receive. It is not counted as taxable income.

How you can use Direct Payments

You can use Direct Payments to pay for goods and services identified in your Personal Plan. You can arrange these services yourself, or ask the Council to arrange them on your behalf.

There isn't a specific list of goods or services which you can buy to meet your needs. One of the benefits of using Direct Payments is that you have the chance to choose less traditional services. You could, for example, choose to employ your own Personal Assistant in Care.

You cannot employ members of your family who live in the same house as you unless the Council considers it is necessary.

You cannot use Direct Payments for:

  • long term residential care
  • nursing care or medicines
  • alcohol, tobacco, drugs or gambling
  • equipment provided by the NHS
  • to buy services provided by a local authority eg. in-house day services
  • a substitute for the Disabled Facility Grant (DFG)

Who can receive Direct Payments
Receiving Direct Payments
Bank account for Direct Payments
Direct payments pre-paid cards

To receive on-going direct payments from Hampshire County Council a person can either open a separate bank account for the receipt and management of the money or be set up with a Direct Payments Prepaid Card Account. A Direct Payments Prepaid Card Account is similar to a current account from your bank. You can pay for services that meet your assessed eligible social care needs, as outlined in your personal plan. Hampshire County Council will load the Direct Payments onto the Direct Payments Prepaid Card every four weeks in the same way that payments are made into the bank accounts set up by Direct Payments users.

The table below shows the type of account needed depending on who is going to receive the payments.

If you are going to receive a one-off direct payment, a separate bank account or prepaid card account is not needed. One-off payments are paid directly into an existing current account. 

Direct Payments recipient Type of bank account required
A person who has agreed to receive Direct Payments themselves to purchase their social care A Direct Payments Prepaid Card Account is set up in the name of the recipient only
A person who has agreed to receive Direct Payments with the help of a nominated person to purchase their social care A Direct Payments Prepaid Card Account is set up in the name of the recipient only with details of nominated person in order to contact Cardholder Services
A nominated person who has agreed to receive Direct Payments on behalf of somebody to purchase their social care A Direct Payments Prepaid Card Account set up in the name of the recipient only with the details of nominated person and the person in order to contact Cardholder Services
An authorised person who has agreed to receive Direct Payments to purchase social care A Direct Payments Prepaid Card Account in the name of the authorised person only

Guidance on using the Direct Payments Prepaid Card Account.

Enquiries

If you have an enquiry about your Direct Payment, please contact us by email: direct.payments@hants.gov.uk.

If your enquiry is about the financial assessment which determines how much you contribute towards your care, please contact fab.support@hants.gov.uk.