Direct Payment Support Service (DPSS)

Further support for direct payments, including contact information for the DPSS.

The DPSS can not assist with setting up direct payments.

To enquire about setting up a direct payment, make a request to the adults' social care team.

Contact information

Contact the Direct Payment Support Service (DPSS) for assistance or further information.

The DPSS is available Monday to Thursday from 8:30am until 5pm, and Friday 8:30am until 4:30pm.

Call: 0370 779 1300
Email: [email protected]

Further support and resources

Hampshire Personal Assistant (PA) finder

The Hampshire Personal Assistant (PA) Finder is a free service to connect people seeking a Personal Assistant in care with people who are, or want to be, a Personal Assistant.

The service also offers information about payroll, paying employees, holiday and sickness payment guidelines, pensions, and legal responsibilities regarding HMRC and National Insurance payments.

Direct payments schedule

See the latest direct payment schedule.