Decision making

The core value underpinning this principle is that everyone has the right to make decisions about all aspects of their own lives, to set their own goals and to be self-advocates. Where needed, support must be given to enable this. Organisations must not act as controllers, but as facilitators.


Patrons of this Concordat are committed to embedding these key components that constitute a way to ensure individuals are facilitated to make their own decisions:

Component 1

To enable decision making we will prioritise using the preferred methods of communication for all supported individuals. Where required, we will consider people’s behaviour and mood as an interpretation of the decisions they have made. This includes withdrawal / not engaging. 

Component 2

We will ensure that staff teams are enabled to follow the Mental Capacity Act 2005, best interest decision making process and all other legal frameworks that support decision making for supported individuals. 

Component 3

We will ensure that we actively seek and act on formal and informal feedback from supported individuals and those involved in their care and support. This will include feedback on the running of the organisations supporting them. 

Component 4

We will ensure that decision making, preferences, achievements and independence are reflected in care and support plans.