Primary Behaviour Service

We support Hampshire primary schools with children who have social, emotional and mental health needs that result in challenging behaviour in school

About the Primary Behaviour Service

The Primary Behaviour Service primarily works with mainstream primary schools. The service supports children who do not currently have an Education, Health and Care Plan (EHCP) and who go to school in Hampshire. This includes children who live in a bordering local authority but attend a Hampshire primary school.

By providing early, targeted support through a child-centred approach, the service aims to:

  • remove barriers to learning
  • help children get the most from their education
  • reduce exclusion
Services for primary schools

A dedicated team of experienced practitioners, provide the following services and support to Hampshire primary schools:

  • assessment and identification of a pupil’s individual needs relating to behaviour and emotional wellbeing. This ensures that any early intervention and support is appropriate
  • hands-on advice and support for classroom staff and school leadership teams, for a wide range of behavioural, emotional and social development needs
  • support for parents/carers, including help with developing a positive home/school relationship, as well as direct work with parents/carers
  • training and development for school staff, including sharing of skills and best practice
  • play therapy
  • transition support between schools, key stages or during a move to/from specialist provision
  • access to six inreach centres, which offer part time provision to complement mainstream school placement. The centres offer a tailored curriculum designed for each pupil to ensure maximum inclusion at school
  • support to schools about crisis management and conflict resolution
  • support and advice to schools during assessment for Education, Health and Care Plans
  • supporting schools to meet the needs of children who are unable to attend school for medical reasons
  • Children learn strategies that work for them, so that they can self-regulate their behaviour
  • Children have their individual needs met, helping them to develop their strengths, emotional resilience and independence
  • Children become better engaged with their learning and can access more of the curriculum
  • Staff in mainstream schools have increased understanding, confidence and knowledge, and are better equipped to work with challenging behaviour
  • Reduces the risk of school exclusion
  • Supports the positive relationships and partnership working between schools, families and children, resulting in a consistent approach to behaviour at home and school

Access to the Primary Behaviour Service is only available via a referral from a Hampshire primary school.

If you are concerned about your child’s behaviour and/or emotional wellbeing, please speak to your child’s school in the first instance.

Contact us

Area Manager

Sarah Cobb
Phone: 01329 281890

Admin Officer

Deborah Barron
Phone 01329 281890

By post

Primary Behaviour Service
The Lennox Centre
Bridgemary Avenue
PO13 0XT


Basingstoke and Deane and North Test Valley

By post

The Harewood Centre
Bolton Crescent
RG22 6AZ

Team Manager:
Elissa Whitby

Admin Support:
Debbie Usher
Phone 01256 329206

Fareham and Gosport

By post

The Lennox Centre
Bridgemary Avenue
PO13 0XT

Team Manager:
Dominic Spillane

Admin Support:
Debbie Barron
Phone 01329 281890


By post

Robin’s Oak
Mill Road

Team Manager:
Daniel Spiers

Admin Support:
Jennifer Walton
Phone 02392 572676

New Forest and South Test Valley

By post

The Clifford Centre
Calmore Drive
SO40 2ZX

Team Manager:
Lindsey Smith

Admin Support:
Cheryl Calder
Phone 02380 661777

Rushmoor, Hart and East Hants

By post

The Hive
Alexandra Road
GU11 1QJ

Team Manager:
Elissa Whitby

Admin Support:
Azara Khan -
Shannon Murphy
Phone 01252 814888

Winchester and Eastleigh

By post

The Keppel Centre
Stoke Park Junior School
Underwood Road
SO50 6GR

Team Manager:
Jenny Turner

Admin support:
Claire Carswell
Phone 02380 613152