EMTAS phone lines (Term time only)

Language phone lines (for parents/carers, Hampshire maintained schools and for SLA-supported Academies)

Please ring us on our help lines below for information and support with home-school communication or if you have any questions relating to your child’s education or well-being.

All our assistants speak good English so if you can use even a little English you can call at any of the times listed below.

If you need an interpreter for any other language just ring EMTAS: 01256 330195 or email: emtas@hants.gov.uk with your contact details and the language you speak and we will do our best to help you.

Note for schools: our phone lines are included in our SLA and are free to Hampshire maintained schools and academies that have bought back into our SLA. Pre-schools and non-subscribing academies can purchase a subscription to our phone lines. Please email alison.dunphy@hants.gov.uk to discuss how this might work for your setting/academy.

Arabic

Zein Ahmed

  • Monday 12:30pm to 2:30pm
  • 023 9244 1508
  • EMTAS Base: Havant
Bulgarian

Iliana Kocheva

  • Friday 2pm to 4pm
  • 01256 330195
  • EMTAS Base: Basingstoke
Chinese Mandarin

Shelley Clarke

  • Tuesday 1pm to 3pm
  • 01256 330195
  • EMTAS Base: Basingstoke
Hungarian

Ildiko Ordog

  • Thursday 10am to 12pm
  • 01256 330195
  • EMTAS Base: Basingstoke
Nepali

Sudhir Lama

  • Friday, 12:30pm to 2:30pm
  • 01256 330195
  • EMTAS Base: Basingstoke
Polish

Katarzyna Tokarska or Magdalena Raeburn

  • Wednesday 2pm to 4pm
  • 01256 330195
  • EMTAS Base: Basingstoke
Portuguese

Catarina Martins

  • Friday 1pm to 3pm
  • 01256 330195
  • EMTAS Base: Basingstoke
Romanian

Ildiko Ordog

  • Thursday 10am to 12pm
  • 01256 330195
  • EMTAS Base: Basingstoke
Spanish

Fiona McKenzie

  • Wednesday, 2:30pm to 4:30pm
  • 023 9244 1531
  • EMTAS Base: Havant
Turkish

Ozgul Springett or Kadriye Francis

  • Wednesday 1pm to 3pm
  • 023 9244 1450
  • EMTAS Base: Havant
Gypsy, Roma and Travellers

EMTAS telephone advice service for schools and parents/carers to answer questions relating to Gypsy, Roma and Traveller pupils and to discuss any concerns.

To speak with one of our dedicated Traveller team:

  • Monday 11:30am to 1:30pm (term time only)
  • 01256 330195
  • Ask for the Traveller phone line by Graham Ellwood
English as an Additional Language (EAL), Special Educational Needs and Disabilities (SEND)

If you have concerns about the progress of a pupil for whom English is an Additional Language, please phone our EAL/SEND phone line for further advice. Note that this phone line is for schools and other professionals only.

  • Tuesday 12pm to 4pm (term time only)
  • 01256 330195
  • Advice about a bilingual pupil (where there are concerns)
Emotional Literacy Support Assistant (ELSA)

EMTAS telephone advice service for schools and parents/carers to discuss concerns and get advice in relation to the Emotional Literacy Support needs of pupils from black and minority ethnic groups (including Travellers).

To speak with our trained ELSA team member, Julie Curtis:

  • Thursday 9:30am to 12pm (term time only)
  • 02392 441 450
  • Ask for the ELSA phone line