Support with gas, electric and water bills

Support for residents with fuel and utility bills has been renewed for the period until March 2025. The following organisations may be able to support you:

The Environment Centre 

tec the Environment Centre logo The Environment Centre has seen an increase in demand for affordable warmth support over the last few years, and has been funded to continue and enhance this by providing:
  • direct guidance and support to households of any tenure on a range of energy-related topics, which would be delivered through a mix of remote help as well as provision of practical household items, depending on need
  • grants to up to 75 households for essential repairs to heating systems, alongside advice.

If you feel you could benefit from this service, please contact the Environment Centre (tEC) by phoning 0800 804 8601 or emailing [email protected]

Citizens Advice across Hampshire

Citizens Advice logo Funding has been awarded to Citizens Advice East Hampshire to provide support to the most vulnerable households in Hampshire with utility costs and fuel poverty advice. Follow the link below to see a map with the list of Citizens Advice offices in Hampshire, where you can apply for support with fuel costs. Funding has been awarded to Citizens Advice Hampshire to deliver specialist resource targeting those who need extra help to navigate online application processes due to digital exclusion.

Targeted support

Hampshire County Council’s Adult Health and Care service will provide vouchers for clients open to the service including those with physical disabilities. This will support over 5500 vulnerable households.

Help right now

If you are facing disconnection or can’t top up your prepay meter, contact your supplier right away.