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    Utilities and bills

    If you are facing disconnection or can’t top up your prepayment meter, contact your supplier.

    Electric and gas

    • 101 Energy Saving Tips (Centre for Sustainable Energy)
    • Understanding your energy bills (The Environment Centre)
    • Need help with energy bills? (The Environment Centre)
    • Save energy and lower your bills (GOV.UK)
    • Energy support (Citizens Advice)
    • Waste Less, Save More (Utilita High 5)

    Water

    • Check if you can pay less on your water bills (Citizens Advice)
    • WaterSure Scheme (Citizens Advice)
    • Help with bills (The Consumer Council for Water)
    • Tips to cut your water bills (The Consumer Council for Water)

    Keeping warm

    • Find a warm welcome space (Warm Welcome)
    • Hitting the Cold Spots helpline (The Environment Centre)
    • Managing damp and mould (The Environment Centre)
    • Energy grants for your home (GOV.UK)
    • Keeping warm in winter (Connect to Support Hampshire)

    For residents in crisis

    • Find my water supplier (Ofwat)
    • Find my energy supplier (Ofgem)
    • Get help if you’re struggling to pay your energy bills (Citizens Advice)
    • Support from community organisations

    Contact the Children's Services Department

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