Run a community transport service
Starting a community transport service can be a rewarding way to support residents who face barriers to accessing essential services. Whether you're setting up a new organisation or expanding an existing initiative, it's important to understand the legal, operational, and safeguarding responsibilities involved.
The following webpages provide advice that follows Section 1 (local transport and access assessment) and Section 2 (access and transport solutions), so assumes that you have worked to understand the needs of your community and understand the different service models available.
As well as the advice on this website we can recommend the Community Transport Association (CTA) who offer excellent guides to help you get started:
- Setting up a community transport service – a step-by-step toolkit covering governance, funding, volunteer management, and service planning
- Essential legal obligations guide – a clear overview of legal requirements including permits, insurance, and safeguarding