Emergency planning

Prepare, respond, protect

About emergency planning

The Emergency Planning and Resilience Team are responsible for discharging Hampshire County Council's responsibilities under the Civil Contingency Act 2004. The team work to ensure that the Council can respond to, and recover from, emergencies affecting Hampshire. To support this, the Council's Corporate Resilience Framework describes how the organisation will maintain vital services during major disruption and how services will return services to a new normal afterwards.

The Emergency Planning and Resilience Team work closely with multi-agency partners within the Hampshire and Isle of Wight Local Resilience Forum (HIOW LRF) on a variety of activities including risk assessment, producing emergency plans and training and exercising. There are many stakeholders within the HIOW LRF including the emergency services, local authorities across Hampshire and the Isle of Wight, the NHS and the Environment Agency.

Responding to emergencies

The Emergency Planning and Resilience Team support the emergency services, and other agencies, in responding to major emergencies. This may be through:

  • providing shelter for displaced people in rest centres
  • implementing traffic management procedures
  • providing public health advice
  • getting information to residents
  • working with stakeholders to reduce and adapt the risk of flooding

The Emergency Planning and Resilience Team work with staff from across the Council to develop the skills to respond to an emergency. The team always have a Duty Officer on call who is able to support the emergency services and wider stakeholders to respond to emergencies and put the relevant plans into action.

Contact Emergency Planning

If you need to report an emergency, see the emergency situations page.

You can only contact the Emergency and Resilience Team on Monday to Friday (excluding Bank Holidays) 9am to 5pm. Messages left by email or telephone outside of operating hours will not be picked up until the next working day.

Email: [email protected]
Phone: 01962 846 846

Emergency Planning and Resilience Team, Hampshire County Council Elizabeth II Court South Winchester SO23 8UJ