I am a parent or carer

School and college travel information for families

Please retain your child’s bus pass for use in September

If your child has previously been issued with a bus pass to use Hampshire County Council contracted school transport, then you may be aware that we usually issue new ones at the end of the academic year for use in September at the start of the new term. We usually ask schools to issue the passes for continuing pupils on our behalf during July. Not all children are attending school at present, therefore we will need to work differently this year. Please keep your child’s current bus pass to use in September if they are returning to the same school. New applicants will have their passes posted directly to their home address.

If your child has lost their bus pass and you need a replacement then please send an email to passenger.transport.finance@hants.gov.uk. The cost for a replacement pass is £20.

When choosing a school place, it is important to think about how your child will travel to and from school each day. Most families in Hampshire organise their own home to school journey. Those families may walk, cycle, use public transport, lift-share with other families or take their child to school in their family car.

See our Travel to school page for ideas and information about your child’s journey to school.

There are over 170,000 pupils attending school in Hampshire and over 90% organise their own transport. However, Hampshire County Council has a duty to support some families with their school journey. Families must meet specific criteria to be eligible for this support. School transport assistance costs Hampshire County Council over £30 million every year.

If you are currently receiving transport and your contact details have changed complete a new Contact Card.

To contact the Transport Team, email school.transport@hants.gov.uk or phone 01962 846924. If you need to speak to the SEN Service about placements please visit their website for contact information.