Case studies and learning

What does co-production look like in practice? In Hampshire we have made some progress with various co-production projects, and have learned some lessons along the way.

This section contains a selection of case studies of local co-production projects.

We want to keep improving how we co-produce health and care services by showcasing and learning from good practice examples. To share yours, complete the survey at the bottom of this page.

Co-production Case Studies

Hampshire Co-production Independent Living Fund (ILF) Working Group

Members of PEP (Personalisation Expert Panel) were very concerned when the Government announced in 2010 that the ILF (Independent Living Fund) would be terminated in 2015.

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Assessment and Support planning redesign

The Adults’ Health and Care department's new assessment framework was co-produced between February 2018 and July 2019 by a range of operational staff from across the Department and a number of carers and service at several dedicated design sessions.

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Hampshire Learning Disability Partnership Review

Voiceability, an independent advocacy organisation, was commissioned to carry out a review of the Hampshire Learning Disability Partnership Board (HLDP) and the five Local Implementation Groups (LIGs) in 2020.

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Development of Carer Training

A training course developed for Adults’ Health and Care staff to strengthen their understanding of how to work effectively with carers.

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Co-Produced Interview Panels

As part of the Adults’ Health and Care redesigned recruitment process, co-producing interviews was highlighted and agreed as a priority area and some funding set aside to support this work.

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Co-Delivering Oliver McGowan Training

This training aims to help improve understanding and support for people with learning disabilities and autistic people across health and social care.

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Listening and learning from people who use our services

Listening to people who use our services is an important part of improving adult social care. Feedback helps us understand what is working well and where we need to do better. While this is not always co‑production on its own, it informs learning, highlights what matters most to people, and helps shape future improvements and co‑production activity.

Below is an example from the Reablement service, showing how customer feedback has led to change.

Reablement Customer Feedback Survey

The Reablement Customer Feedback Survey gives people the opportunity to share their experience of the support they receive from the service.

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If you would like to comment on Let’s Go With Co-Pro, or would like to get in touch, please email
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If you’re interested in hearing about opportunities to co-produce with Hampshire County Council, please fill in this interest register.

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