Information before your appointment with Adults' Health and Care

You have been directed to this webpage to provide you with clear information that sets out our expectations of you and what you can expect from us, and enables you to make an informed choice about our involvement with your care and support. It covers key statutory information around data protection and how we store and share your information, as well as how it is determined, how much you pay for your care and what you can expect from your assessment.

All of these documents can be accessed electronically as either PDFs or web pages, including the forms, which can be edited and saved on your own device.

Information for everyone

Customer information checklist

Used at your care assessment to record information shared with you.

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The Family Plan

A document to help you think about how you will maintain your health and wellbeing with support from family, friends and loved ones through community resources. It helps you to consider how you can maintain/improve your independence at home and explains what you can do and how it will help you achieve that.

We recommend that you complete this before your assessment. You can download it here, complete it and save your own copy.

The Family Plan

Preparing for your meeting with Adults' Health and Care

Information to help you prepare for your first meeting with us. This document comes in different accessible formats.

Paying for care

How we assess whether you are eligible for funding from Hampshire County Council towards your care and how we work out what contribution you need to pay. The financial assessment is different depending on whether you are having care delivered into your own home or care in a care home.

My permission to share

A form used to capture your permission to share information with other people and organisations. This documents comes in different accessible, editable formats that you can complete online, share with us and keep your own copy of.

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Easy read
Assistance to Record - used to capture an individual's permission to share information when they need assistance to physically record that consent.

Your information

How we use your information, how it is stored, your permission to share information and how you can access your records. There is also an Easy Read version of this document.

Easy read

Your financial assessment

Information to help you prepare for your financial assessment, which will establish how much, if anything, you should pay towards the cost of any chargeable care services you receive.

Carer's assessment

For people who may need support in their caring role.

Extra Care housing

Information about Extra Care housing, designed for people who need some extra help to look after themselves but want to continue to live independently with the reassurance that staff are onsite to respond to emergencies.

What to expect at your review

Information to help you prepare for your review with Adults' Health and Care.

Connect to Support Hampshire

You may also be interested in the Connect to Support Hampshire website. This site is an online information and advice guide and directory of services for adults with care and support needs who live in Hampshire. Find out about local groups, activities and services within the community, as well as formal care provision. You can also find information about making a Lasting Power of Attorney.

If you are in your 60s, 70s or beyond, you can take positive steps now to improve your health and wellbeing. Take a look at the Live Longer Better website to find more information about keeping active, staying steady on your feet, the importance of hydration and continence, and keeping connected with others.

Information for people accessing Older Adult and Physical Disability services

Helping you to live independently

There are many different things that can help you to live independently including: care technology, Meals on Wheels and day services.