Pavements will deteriorate quicker in heavily-used pedestrian areas and where there is a need for utility companies to lay and maintain their equipment. When a problem is reported to us, we will inspect, assess and repair where necessary or forward details to any relevant third-party.
Pavements that are considered dangerous are those likely to cause a trip hazard or result in a fall. Cracked or unsightly pavements are not normally classed as dangerous. Minor repairs such as raised slabs and block paving are repaired throughout the year within an appropriate timescale.
When works are being undertaken on the highway (including the pavement/footway), the organisation carrying out those works is responsible for ensuring there is a safe route for pedestrians and other traffic.