If the issue you are reporting has or could cause injury or danger to life, then please call 0300 555 1388 so we can process it as an emergency.
Emergency defects are usually made safe within two hours. These repairs may be temporary with permanent repairs being made later.
Other defects become part of the maintenance programme and are usually repaired within two months.
Larger or more complex works, such as major resurfacing, are generally scheduled separately.