Report a road problem

Responsibility of Hampshire County Council

There are a number of reasons why road surfaces will deteriorate:

  • Road traffic wears the road surface away causing it to become polished and slippery.
  • The sun's UV rays cause bitumen in the road surfacing material to oxidise, leading to the road surface becoming brittle. Once brittle, the road surface is prone to cracking or crazing
  • Cracking can also be caused by extended dry, wet or cold periods. Shrinkage or swelling can occur, particularly with clay and chalk soils under the road. In clay soils this is very common near trees where roots go under the surface. Cracks allow water to penetrate the structure of the road which softens the foundations, giving rise to deformation (for example, rutting) and potholes.
  • Soil can be washed into cracks, allowing weeds to take root. These cause more cracking.

Where damage has been caused to apparatus maintained by Hampshire County Council, we may be able to claim back the cost of any repairs. If you are responsible for causing damage, or are reporting damage caused by a third party there is a section on the reporting form to supply information such as:

  • date and time of the incident
  • details of any vehicle that caused the damage, for example make, model, registration
  • police ref number if available
  • details of any witnesses who saw the damage take place
  • details of any business that caused the damage

This information will assist us in our enquiries.