Report a road problem

Responsibility of Hampshire County Council

There are a number of reasons why road surfaces will deteriorate:

  • road traffic wears the road surface away causing it to become polished and slippery
  • the sun’s UV rays cause bitumen in the road surfacing material to oxidise, leading to the road surface becoming brittle. Once brittle, the road surface is prone to cracking or crazing
  • tracking can also be caused by extended dry, wet or cold periods where, particularly with clay and chalk soils underneath the road, shrinkage or swelling can occur. In clay soils this is very common near trees where roots go under the surface. Cracks allow water to penetrate the structure of the road which softens the foundations, giving rise to deformation (e.g. rutting) and potholes
  • soil can be washed into cracks, allowing weeds to take root, causing more cracking

Where damage has been caused to apparatus maintained by the County Council, we may be able to claim back the cost of any repairs. If you are responsible for causing damage or are reporting damage caused by a third party, providing any of the below information will assist in our enquires.

Please add this information to the “Additional Information” box:

  • date and time of the incident
  • details of any vehicle that caused the damage, for example make, model, registration
  • police ref number if available
  • details of any witnesses who saw the damage take place
  • details of any business that caused the damage