Recovery and Assessment Suite

If you’re at home and have been unwell, or need some temporary support, this service is designed to provide you with the care and support needed to reduce the likelihood of hospital admission and/or to allow us to assess your care needs as quickly as possible.

We have chosen this as the best service for you because of the support you need at the moment.

We will provide the extra help you need to get back on your feet by supporting you to regain your confidence and strength, relearn skills or find new ways of doing everyday activities. Our skilled, caring, and friendly teams include nurses, social workers, therapists and care staff.

Once you’ve arrived, someone from our care team will help you to unpack and fill in a property form which lists the items you arrived with.

Our nursing team and other health and care professionals will visit you in the first few days to carry out initial assessments and work with you on your goals and plans.

A member of our team will ask you about your medical needs, the things you are able to do, your home situation and your normal home routine before you came into the Recovery & Assessment Suite.

We welcome the support of your family or loved ones in planning your care.

All our private single rooms have en-suite facilities.

We have a menu that changes daily from which you can choose what you would like to eat and drink.

We will give you more details about the service and facilities when you arrive.

The service is available free of charge for up to a maximum of four weeks whilst we work with you to help you to recover and to decide if you need longer term care when you go home. You will probably stay for less than four weeks.

A social worker and other members of your care team will work with you to assess your needs and talk about your goals. If your ongoing care and support needs are assessed as being eligible for help from the Council, we will work with you to develop a personal support plan.

There are many different options we will look at with you. This could include what you can do for yourself, help from family and friends, access to community facilities or support from voluntary services. We might also suggest equipment or adaptations to your home. Your support plan will make the most of what you can do with the help you have around you.

We will work with you and any long-term care provider to smooth the transition to your long-term care.

If you are not eligible for services from the Council, we will give you information and advice about how to access care and support services for yourself. You can find information and services to manage your own care needs and to stay independent on the Connect to Support Hampshire website.

If you are eligible for help from the Council and you require formal services, such as continuing residential care or a paid carer coming into your home, the social worker will arrange for you to have a financial assessment, if you haven’t had one previously. This is to determine how your long-term care will be funded.

Depending on your financial circumstances, you may need to pay some or all of the cost of your care and support.

The Council reserves the right to charge you for your care from the date long-term care is assessed as appropriate and provided. As short-term services are time limited, this may start on a date before we can carry out your financial assessment. It would also apply if you received long-term services in the same location as the short-term service. Any charges will be in line with our usual practices.

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