Improving your Keeping in Touch arrangement

Your Keeping in Touch Agreement details the arrangements for Keeping in Touch between yourself and your birth child’s adoptive family.

We understand how important these arrangements are to both you and other family members, and the reassurance they provide that your birth child is safe and well. Engaging with your birth child’s adoptive family means more opportunities for you to see how they are growing up and developing. You can also ask about other things that you may want to know.

We would like to share with you the opportunity to consider some additional Keeping in Touch arrangements. These can be used alongside your current arrangements.

Any additional arrangements will always need to be agreed by both you and the adoptive family. Our team will be happy to support you through the process. We will always make sure that any changes are right for your birth child and focus on their individual needs. Where we can, we will ask for your birth child’s thoughts and views too.

Additional Keeping in Touch arrangements

Adult to adult contact with adoptive parent(s)

This is an in-person meeting between birth relatives (parents, grandparents, aunts and uncles and the adoptive parent(s)). It does not include your birth child but is an opportunity to hear updates about how they are progressing and growing. This is arranged by the Keeping in Touch Team who will be there to support you.

Face to Face contact with your birth child/ren

This is an in-person meeting between your family, your birth child and their adoptive parent(s). This is arranged and supported by the Keeping in Touch Team at an agreed location. It will be somewhere that you and your birth child can spend quality time together. Your birth child’s adoptive parent(s) will be present at these meetings.

Letter Swap

Letter Swap is a website designed to let you receive and send letters to your birth child’s adoptive family. Instead of hand-writing your letters, this digital system allows you to send messages through your smart phone or computer. It also allows you to send texts, voice notes, documents, photos and videos. How often you can send messages to the adoptive family will be agreed between both families and the Keeping in Touch team.

If you are interested in any of these arrangements, contact our Keeping in Touch Team, who will be happy to discuss this with you.

Frequently asked questions

Yes, your arrangements should be flexible and can be changed as your personal circumstances change.

Contact our Keeping in Touch Team to discuss any changes with you and your birth child’s adoptive parent(s). When considering any changes these will always be based on what is best for your birth child.

We would be happy to look into this for you.

Yes, we understand this can be very emotional for you. We will make sure you are supported before, during and after each meeting.

We understand it can be very hard if the adoptive family does not agree to change your Keeping in Touch arrangements. As these arrangements are voluntary, both families need to agree to any changes. We must always remember that we all want the best for your birth child.

We understand how difficult life can become, and sometimes we all need a little extra help.

Please know you can contact our Keeping in Touch Team, who are here to support you.

Adopt South's Keeping in Touch Advice and Support Line is available Monday to Thursday 8:30am to 5pm, and Friday 8:30am to 4:30pm.

We aim to reply to you within one working day. We are not open on bank holidays.