Member Portal

Our primary method of communication with members is electronic so we encourage all members to use our Member Portal to stay up to date. This online Portal gives members the ability to securely access information on their pension at any time of day. 

The benefits of accessing your information through our Member Portal include the ability to:

  • Add or amend an 'expression of wish' for payment of a death grant
  • Change your address, name or marital status
  • Securely view Annual Benefit Statements 
  • Request a retirement estimate
  • Complete a Membership Option Form 
  • Complete a Retirement Declaration Form
  • Complete a Preserved Refund Claim Form
  • Contact us securely with your enquiry (My Messages)

And for pensioners to:

  • securely view payslips and P60's
  • update your bank details
  • view tax code changes 
  • view CPD and APB (Fire 1992 only)
How to register
  • Go to https://mypensionportal.hants.gov.uk
  • Click on the 'Register' link
  • Accept Terms and Conditions and Cookies
  • Select the appropriate scheme in the drop-down list
  • Enter your details, as prompted - please use your personal email address to register, so we do not lose touch with you if you change your employment. 
  • Once you have submitted your details, we will send an One Time Password by SMS or email (if we don't hold a mobile number for you) that is valid for 30 minutes.
Activate your account

Now you have received your registration email, you can activate your account to obtain full access.

  • Go to https://mypensionportal.hants.gov.uk
  • Enter the One Time Passcode into the field provided (this code is valid for 30 minutes)
  • Once you have entered your One Time Code, click done and you'll be returned to member Portal log in page

You will now be able to access and update your account

Log in to Member Portal

Members' guides