Contact us

Hampshire Fire and Rescue Service

Your employer’s payroll provider contact details

Contact the IBC Pensions Admin Team

Via ESS by raising an IBC query

Phone: 0300 555 0223

IBC Pensions Admin Team
IBC Shared Services
EII Court East
Hampshire County Council
The Castle
Winchester
SO23 8UB

West Sussex Fire and Rescue Service

Email: sharedservicesprocessing@westsussex.gov.uk

Hampshire Pension Services

To help with your query, have your National Insurance number or payroll number available. Ensure all correspondence includes your full name, signature and either your pension payroll number or National Insurance number.

Contact Hampshire Pension Services

Phone: 01962 845588
Fax: 01962 834537

Email: pensions@hants.gov.uk

Pension Services
Hampshire County Council
The Castle
Winchester
Hampshire
SO23 8UB

Opening hours

  • Monday to Thursday 8:30am to 5pm
  • Friday 8:30am to 4:30pm
  • Closed at weekends and public holidays