Contact the Registration Service

We’re always happy to help, so if you need to contact us to ask questions, book ceremonies, or to give us feedback, we’ll be on hand.

Registration Service enquiries

You can reach us by:


Call 0300 555 1392. Phone lines are open Monday to Friday.


Write us a letter and address it to: Winchester Register Office, Castle Hill, High Street, Winchester SO23 8UH.


[email protected]

Ceremony enquiries

We’re so pleased that you’re thinking about booking a ceremony with us. Please fill out our booking enquiry form and we’ll be in touch.

Emergency enquiries

Our office hours are 9am-4pm Monday to Friday. If you need to contact us urgently please see below.

For emergency ceremonies

If you or someone you know needs an urgent marriage or civil partnership, where one of the parties is terminally ill, please phone 0750 7777 534 to discuss arrangements.

You can also see our emergency ceremonies page for more information.

For emergency deaths

If you need to contact us out of hours due to specific religious requirements for a funeral, please phone 0750 7777 534 to discuss.

Feedback and complaints

We welcome feedback about our service.

Email [email protected].

Press enquiries

For all press enquiries, please contact the Communications Team.