Annual Benefit Statements


The 2024 annual benefit statements for members with a deferred pension can be viewed through your Member Portal account. They provide details of your pension benefits at 10 April 2024. This date is used to included this year's pension increase.

The 2024 annual benefit statements for active contributors will be available to view through your Member Portal account by 31 August 2024. They will provide details of your pension benefits at at 31 March 2024.

If you have previously opted out of receiving your information online, a printed statement will be sent to the home address that we hold for you.

Member Portal

To view your latest statement and any previous statements (if applicable) visit our Member Portal. 

You can register or sign in at: Member Portal

You can also use our Portal to:

  • update your address if you have moved, 
  • download your annual statement as a PDF file - which you can then print from your device, if preferred, 
  • send us a secure message.
No statement available?

In some cases, there will be no statement available. This may be because:

  • you started or left service after 31/03/2023
  • we have an outstanding query with your employer following the 2023 end of year return provided by them so we do not have enough information to produce a statement at present
  • we are processing your pension benefits and you will receive a letter shortly
  • we are processing your retirement benefits,
  • you have a deferred pension and are over your normal pension age (NPA).
Opting out of online statements

If you need your statement in an alternative format, please contact us at [email protected]

To opt out of electronic communications, please write to us at:

Pension Services
Hampshire County Council 
The Castle
SO23 8UB

Please include your National Insurance number in any communications so that we can identify your record. 

Additional Notes for Active Members
Additional Notes for Deferred Members