Contact us about the Police Pension Scheme

With all queries, please provide:

  • Full name
  • National Insurance Number
  • Date of birth

Please note: our helpline will assist with all member enquiries, but will not provide specific pension figures by telephone.

How to contact us

Send a secure message via our Member Portal.

Member Portal

Or:

Email: [email protected]k

Phone: 01962 845588

Monday-Friday: 9:00 to 16:30
Our phone lines are closed on weekends and public holidays.

Write to us at:

   Hampshire Pension Services
   The Castle, Winchester
   Hampshire
   SO23 8UB

Financial advice

 

Hampshire Pension Services can give you information about your pension and the scheme regulations but we cannot give you financial or tax advice. We are not allowed to advise you to take a particular course of action when a choice arises. Instead, you may wish to seek the assistance of an independent financial adviser or tax adviser.

You can find information on choosing a financial adviser and the fees they charge at: Choosing a financial adviser | MoneyHelper

Difficulty with hearing, speech or vision?

 

If you have difficulty hearing or are speech impaired, you can contact us through Relay UK(previously Next Generation Text Service). Visit their website for further instructions.

If you have difficulty hearing and are using a text phone, you should telephone 18001 followed by 01962 845588.

If you have a sight impairment, we can send you an enlarged copy of a document. We can also send a version on audio CD or in Braille. If you require further information about these options please contact us on 01962 845588.

Hampshire and Isle of Wight Constabulary

Your employer's payroll provider contact details 

Contact the IBC Pensions Admin Team

Via ESS by raising a pensions related IBC query 

IBC Pensions Admin Team
IBC Shared Services
EII Court East
The Castle
Winchester
SO23 8UB

 

Hampshire and Isle of Wight Constabulary

Your employer's payroll provider contact details 

Contact the IBC Pensions Admin Team

Via ESS by raising a pensions related IBC query 

IBC Pensions Admin Team
IBC Shared Services
EII Court East
The Castle
Winchester
SO23 8UB

If you have difficulty hearing or are speech impaired and have a textphone, you can contact us via Typetalk. You should telephone 0800 959598 and ask to contact Hampshire Pension Services on 01962 845588.

If you have difficulty reading, we can send you an enlarged copy of a document. We can also send a version on audio tape or in Braille. If you require further information about these services please contact us on 01962 845588.