If you’ve lost or forgotten your four digit PIN, or forgotten your library card number, you can reset your PIN and have your membership number emailed to you.
You’ll need to enter your library card number and surname or your email address, your first name and your surname. We will send you an email with a link to reset your PIN together with details of your library membership number. You must have registered your email address with us.
You’ll need your PIN to access our online services, including eBooks and audiobooks, eMagazines and newspapers, as well as reserving and renewing books online.