Frequently asked questions

How do you join your local library?
Joining the library - Become a Hampshire Library Member | Hampshire County Council (hants.gov.uk)

How do you reserve a book or item at your local library?
Item Reservation - Reservations and inter-library loans | Hampshire County Council (hants.gov.uk)

How do you renew a book or other loaned item at your local library?
Renew item - Renew a book or other loaned item | Hampshire County Council (hants.gov.uk)

How do you reset your pin?
PIN Reset - Find your PIN | Hampshire County Council (hants.gov.uk)

How do you book a resource or hire a room at your local library?
Book a resource - Hire a room at the library | Hampshire County Council (hants.gov.uk)

How do you book a computer to use at your local library?
Computer bookings - Library computers | Hampshire County Council (hants.gov.uk)

What do you do if you have lost an item?
Lost/stolen item - Fines and charges | Hampshire County Council (hants.gov.uk)

Do you accept book donations?
We are unable to accept donations of books or magazines from customers or authors, with the exception of non-fiction books about Hampshire and fiction books that have Hampshire as the main setting.

What do you do if you have any comments or complaints regarding the library service?
Complaints/Comments - Contact the Council | About the Council | Hampshire County Council (hants.gov.uk)