Accessibility
Accessibility
Information about access and accessibility throughout Royal Victoria Country Park
Royal Victoria Country Park is largely accessible to users of wheelchairs and pushchairs.
Most of the paths are flat and smooth, and a ramp gives you access to the beach. All essential facilities are accessible and the children’s play area has a selection of fully accessible equipment.
We have a limited number of folding stools and wheelchairs available for customers to borrow. If you would like to book one of these in advance, phone 02380 455157.
Assistance dogs
All recognised guide, assistance or service dogs – including assistance dogs in training – are welcome in the park and inside all our buildings. Make sure they wear their designated jacket or lead slip.
Toilet facilities
Our main toilet block (next to the Cedar Rooms Café) has one accessible toilet, one Changing Places toilet and baby changing facilities. Take a look at the facilities section of our website for opening times. Both accessible toilets require a RADAR key for access.
In the Chapel we have one accessible toilet and all toilets have nappy changing facilities.
Parking
Designated parking spaces for blue badge holders are available in our Tall Pines and Chapel car parks. Normal parking charges apply, but there is a discounted rate for annual season tickets for blue badge holders.
If you are a wheelchair user and think you might need help, call us on 023 8045 5157 before you visit.
The Chapel
The Royal Victoria Chapel is a Victorian building that dates from 1856. Its historic nature prevents us from making it fully accessible.
The ground floor exhibition, shop, toilets and kiosk are all fully accessible.
The first-floor viewing window is accessible by lift. There are two steps (without handrails) down to access the pews and internal balcony overlooking the exhibitions.
The second-floor viewing window (for tower visitors only) is accessible by lift.
There are 166 steps to the top of the tower. This makes climbing the tower unsuitable for visitors with heart conditions, vertigo, claustrophobia, high blood pressure, angina, breathing difficulties or mobility problems, and those who are pregnant. If you are unable to climb the tower, you can enjoy the view from our virtual tour instead.
If you are paying to visit the tower and have a disability that means you need a carer, you may bring one with you free of charge. Ask for a complimentary carer ticket at the Chapel reception.
An induction loop is available at the Chapel reception and in the ground floor exhibitions. Audio-video installations have directional speakers installed.